The UPS Store

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We support small businesses with the products and services they need. We’re locally owned too. And while we know you love being on your own, with us, you’re not alone.

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The UPS Store Sugar Land offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. Stop by and visit us today - Hwy 6 South @ Kensington Dr Next To Pei Wei, Behind Panera Bread.

Address: 16107 Kensington Dr, Sugar Land, TX 77479, USA

Phone: (281) 277-3059

Website

moc.erotsspueht@4974erots

State: Texas

City: Sugar Land

Zip Code: 77479

Opening Hours

Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 7:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed

Update Info

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Reviews

I always come here to get my UPS my choice packages and there is never a long line . They always move quickly and are always friendly .Wish USPS took notes from Ups regarding customer service .

 7 years ago (19-03-2018)

Can I put half star or no star? Very rude manager, associate cannot explain to me why I cannot change the delivery address of an unused and paid return label, he asked the "Manager" to explain to me. The first word of the manager when he showed up, reluctantly, was, "What do you want?" Ooops, very bad beginning. He said that the label can expire if unused and it is "clearly" stated in UPS' rule. I asked where the rule is and he said "You can check the website" and it is not his fault that I did not bring it in one month ago to change the delivery address and told me, even so, I would had to pay for the change as well. He wanted to call UPS' customer service and I did not have time to wait for an "available agent" so I chose to lost the money I already paid, not much, 20 dollars but the UNSERVICE made you feel like you have lost several grands. FedEx in the future only.

 7 years ago (12-12-2017)

If I could I would give zero stars. UPS lost a very important package sent December 22 to Cibolo, Tx (just northeast of San Antonio). Tracking showed it made it to San Antonio on December 26th. Then it vanished. On January 2nd I called this store (Kensington Drive in Sugar Land) and was told they were too busy to talk to me but would call back. I went on line and started the lost package claim procedure. The store did not call back. On the 5th I called again and was again told they were too busy to talk to me and would call back. On January 8th I went through the painful process of calling UPS and after being transferred five times with a minimin hold time of about 15 minutes each time, I got a supervisor. She was able to tell me the last time my package was physically scanned was at the Kensington Sugar Land Store. The bag my package was supposed to be in made it to San Antonio, but not my package. I called the Kensington store and relayed this information. They promised to check their survalence cameras and call me back. I never heard from them. Again. January 17th my package appeared in Dallas, was then sent to a Waco, then San Antonio where it was allegedly delivered late today. No thanks to the Kensington Store who were too busy to help after taking my money and losing my package. Horrible, uncaring people with whom to do business when things go wrong.

 7 years ago (18-01-2018)

Very helpful. Fast service. Reasonable rates. Highly recommend.

 8 years ago (09-09-2017)

Rood employees , line to wait (never seen in UPS before ) . Worst experience , never recommended .

 7 years ago (17-03-2018)

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