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Reviews, get directions and contact details for The UPS Store

The UPS Store

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The UPS Store Colonial Heights offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. Stop by and visit us today - Southpark Crossing Shopping Center By The Jc Penny Home Store.

Address: 1050 Temple Ave, Colonial Heights, VA 23834, USA
Phone: (804) 524-2424
moc.erotsspueht@0606erots
State: Virginia
City: Colonial Heights
Zip Code: 23834


Opening Hours

Monday: 8:30 AM – 7:00 PM
Tuesday: 8:30 AM – 7:00 PM
Wednesday: 8:30 AM – 7:00 PM
Thursday: 8:30 AM – 7:00 PM
Friday: 8:30 AM – 7:00 PM
Saturday: 10:00 AM – 3:30 PM
Sunday: Closed


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Reviews
Use USPS, total came to $16.80 for shipping and small box, 2lbs. Package will take 6 days when I could have used USPS priority gotten a free box, 2 day shipping and pd $11. The young man behind the counter needs some customer service training also.
7 years ago (12-05-2018)
The staff was rude, and I felt as if I was gouged on prices. I was quoted one price over the phone and then charged a higher price in store. If you are new in town, this is not the best Colonial Heights has to offer.
8 years ago (16-12-2017)
Customer service here is horrible. They do not offer you all the service that they provide to send off a package. If you want a package to get there on a certain day they will choose the guarantee option only. They will not quote you the ground shipping at all because Jessica the manager states that GUARANTEE and wanting the package on a certain day is the same thing. Be aware do not go here. They will rip you off. Please don't park in front of the building they will not service you because they will get a ticket and you will to from colonial heights police department.(lol how will they get ticketed). If you are in line they will harass you if any car pulls up near their building. Please don't use this location.
8 years ago (27-07-2017)
I was just there about 45 minutes ago to ship a small 2lb 3oz box to TN. Said it would be over $31 via UPS, or $19.50 something through USPS. I balked and took it to the post office myself who charged $10.05 for 2 day priority with tracking and insurance. I get charging a small markup I guess for your troubles but a 95% increase is ridiculous. Not to mention the liability waivers you make people sign for sending via USPS. Definitely lost my confidence as a business.
8 years ago (03-02-2017)
1 employee workin with 6 customers so overwhelmed i felt bad just trying to ask her a question,plus so over priced there should be no problem affording at least 1 more employee to help with customer flow,......smh
8 years ago (05-07-2017)
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