The UPS Store

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The UPS Store in Steamboat Springs, Colorado.

Address: 1815 Central Park Dr, Steamboat Springs, CO 80477, USA

Phone: (970) 879-6161

Website

moc.liamg@0374spu

State: Colorado

Zip Code: 80477

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Reviews

I went in early to notify the employees that I was expecting two packages that same day. I work in the same plaza about four stores down so picking them up right away would not be a problem. The employee informed me that they would call asap. Around 2:30 PM I get an email from the sender stating that the package had arrived at noon. Why no call yet? So I call and sure enough the package was sitting there waiting. A little annoyed that no one had bothered to tell me it had arrived I walked over to pick them up. Then I was surprised when they told me it would be $10 a box for a holding fee for the 2.5 hours they were there. I was told that there would be no fee and explained that to them. The manager laughed and passed the blame onto the sending store. I also said that I was told that I would receive a call as soon as they arrived. The manager made himself scarce after that comment. People make mistakes I understand. I was still not happy about the fee that was sprung on me. Wanting to get my items and get out I paid and left. Not the greatest customer service.

 9 years ago (28-06-2017)

Our business uses UPS every day- the staff is great!  They're extremely helpful with anything we need.

 10 years ago (02-01-2017)

Nickle & dime you - no free UPS boxes - they require you to pay for their envelopes and boxes that UPS usually provides for free. They also charge $2.57 just to print a UPS label you've already paid for! Ridiculous!! I'll never use this location. 

 10 years ago (08-08-2016)

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