The UPS Store

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About

Everyone knows that we package and ship your items, but did you know we also offer Mailbox, Fax, Notary, and Printing services? We're here to help!

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The UPS Store Austintown offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. Stop by and visit us today - Sw Corner Of Mahoning & Rte 46.

Address: 5547 Mahoning Ave, Austintown, OH 44515, USA

Phone: (330) 799-4500

Website

moc.erotsspueht@8085erots

State: Ohio

Zip Code: 44515

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Reviews

Always professional and fast service. I've emailed print jobs in the morning and they are ready later that same day. Keep up the great work!!

 8 years ago (02-10-2017)

Well... I had to choose between here and the FedEx Ship and Print store in Boardman. I think next time, I'll choose FedEx. I had a package that needed to be overnight shipped to South Carolina, and I needed to include a pre-paid return label to have it shipped back to me at my home. This was like asking for the moon. The woman working the counter (Barb) promptly told me that I should have gotten there earlier (I arrived just after 6pm, and the store closes at 7) because the driver leaves at 6. I obviously had no way of knowing this. So, just to be clear, the first thing I was told when I walked in after a half hearted greeting was that I had already done something wrong.  The driver was standing there patiently waiting and telling her that it was not a big deal at all and that she should take a deep breath. She had to call the store owner at home to figure out how to do what I wanted, and was very impatient with me even though I never once showed frustration with her. There were others waiting in line who also were being more than patient. At one point I said "whatever is easiest for you" and was told "Sir, there IS no easy way!" I also tried to help her out while she was on the phone with the owner by saying (quietly and non-confrontational) that the package could be delivered back to the store if that was simpler. "SIR, I HAVE to finish with this call!" Towards the end of our interaction, she made a comment about how someone would have to talk her out of quitting her job. Super professional.

I try to be as nice as possible to customer service personnel, as I know from experience that they deal with a lot of difficult people. This woman made me regret that approach. Honestly though, I was afraid to show even the slightest bit of irritation with her because I thought she might totally lose it. 

Giving two stars instead of one because the package arrived safely the next day.

 9 years ago (14-01-2017)

Went in there today to get a quote on shipping charges. The worker (Jocelyn Harris) was very ignorant  when i asked how much it would be she said she didn't want to wast her time to give me a estimate. so i went to leave and she mumbled something completely uncalled for. She obviously was to lazy to do her job. I will be calling corporate now. 

 11 years ago (03-04-2015)

Great people!

 11 years ago (26-11-2014)

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