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The UPS Store

  1. Ohio
  2. Austintown Store

Reviews, get directions and contact details for The UPS Store

About

Everyone knows that we package and ship your items, but did you know we also offer Mailbox, Fax, Notary, and Printing services? We're here to help!

Story

The UPS Store Austintown offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. Stop by and visit us today - Sw Corner Of Mahoning & Rte 46.

Address: 5547 Mahoning Ave, Austintown, OH 44515, USA
Phone: (330) 799-4500
moc.erotsspueht@8085erots
State: Ohio
Zip Code: 44515


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Reviews
Always professional and fast service. I've emailed print jobs in the morning and they are ready later that same day. Keep up the great work!!
9 years ago (02-10-2017)
Well... I had to choose between here and the FedEx Ship and Print store in Boardman. I think next time, I'll choose FedEx. I had a package that needed to be overnight shipped to South Carolina, and I needed to include a pre-paid return label to have it shipped back to me at my home. This was like asking for the moon. The woman working the counter (Barb) promptly told me that I should have gotten there earlier (I arrived just after 6pm, and the store closes at 7) because the driver leaves at 6. I obviously had no way of knowing this. So, just to be clear, the first thing I was told when I walked in after a half hearted greeting was that I had already done something wrong. The driver was standing there patiently waiting and telling her that it was not a big deal at all and that she should take a deep breath. She had to call the store owner at home to figure out how to do what I wanted, and was very impatient with me even though I never once showed frustration with her. There were others waiting in line who also were being more than patient. At one point I said "whatever is easiest for you" and was told "Sir, there IS no easy way!" I also tried to help her out while she was on the phone with the owner by saying (quietly and non-confrontational) that the package could be delivered back to the store if that was simpler. "SIR, I HAVE to finish with this call!" Towards the end of our interaction, she made a comment about how someone would have to talk her out of quitting her job. Super professional. I try to be as nice as possible to customer service personnel, as I know from experience that they deal with a lot of difficult people. This woman made me regret that approach. Honestly though, I was afraid to show even the slightest bit of irritation with her because I thought she might totally lose it. Giving two stars instead of one because the package arrived safely the next day.
10 years ago (14-01-2017)
Went in there today to get a quote on shipping charges. The worker (Jocelyn Harris) was very ignorant when i asked how much it would be she said she didn't want to wast her time to give me a estimate. so i went to leave and she mumbled something completely uncalled for. She obviously was to lazy to do her job. I will be calling corporate now.
12 years ago (03-04-2015)
Great people!
12 years ago (26-11-2014)
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