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The Zoo Health Club

  1. Derry
  2. New Hampshire Gym
  3. New Hampshire Zoo

Reviews, get directions and contact details for The Zoo Health Club

About

An incredible functional fitness training program designed to deliver optimal results in a motivating group setting.

Story

XGT is a new age approach to achieving amazing fitness results in a motivational group setting.

Expert coaching and challenging programs delivered in an inspirational and motivating atmosphere create a rewarding fitness experience like no other!

Address: 35 Manchester Rd, Derry, NH 03038, USA
Phone: (603) 216-2091
State: New Hampshire
Zip Code: 03038


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Reviews
I love this gym. The employees always greet me with a big smile, good morning/afternoon, and when I leave it's "have a great day". It is always clean and equipment repairs are done very quick. Great environment to work out and has all the equipment that you really need. Disregard the negative comments because they make zero sense. Go to the Zoo, do your thing, get fit. Pretty simple.
8 years ago (23-02-2017)
wonderful customer service when signing up. horrible customer service when canceling. although, i didn't use the membership as much as i had thought i would. but when i did use it, i felt like everyone stared, with judging eyes; i wasn't very comfortable. when canceling my membership a year later, it was not a wonderful experience. i have never been thrown into the guilty bus like this in my life. i didn't exactly get the "we are sad to see you leave but hope to see you again in the future" kind of treatment. it was more like "no other gym offers what we offer at our price, do you have any idea what you are giving up? clearly not". he was very rude and cocky as can be. he also made me out to seem like an idiot, but the story is too long to explain here, ugh. and i was nothing but nice to him, i totally regret being the bigger person, sort of. anyways, the closure i experienced with them doesn't ever make me want to go back there again. oh, and they require a 1 month notice if your going to cancel. careful when signing up here, read the small print!
8 years ago (19-02-2017)
Awesome gym has everything I need and more great staff and it's 24/7
8 years ago (08-03-2017)
After moving I have repeatedly tried to cancel my account and have records of my calls. Several phone calls ended in the representative agreeing to cancel my account, however subsequent phone calls show no record of this in their notes. After several attempts and quite a few months I have had to cancel my card instead of trust the Zoo to actually cancel my account.
8 years ago (10-03-2017)
The owner is an incredibly sensitive piece of work. Needed to cancel my membership because my toddler broke her leg and the owner insisted I had to adhere to the contract that I signed and pay the $200 fee. He then offered me as a "courtesy" a 3mth freeze on my membership. I told him I could not commit right now due to the uncertainty of healing time for my kiddo and he told me other gym members had personal problems as well and still adhered to their contracts. After I said I'd go public with his insensitive remarks he went irate going on about how he was being threatened, blackmailed, and having words put in his mouth. I had originally intended on coming back to this gym after my kiddo's long road to recovery, but I will never give them my business again. Such a horrible person.
8 years ago (20-10-2016)
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