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Reviews, get directions and contact details for The ZOO Health Club

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The ZOO Health Club of Kenner is open!

Story

The ZOO Health Club is open in the Kenner/Metairie area.

We offer a 14,000 square foot complete health and fitness center offering group exercise classes, cardiovascular machines, strength training equipment, free weights, personal training, locker rooms, tanning, sauna, kids club, and much more!

Address: 2321 W Esplanade Ave #100, Kenner, LA 70065, USA
Phone: (504) 287-4213
moc.mygooz@rennek
State: Louisiana
Zip Code: 70065


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Reviews
The Zoo Health Club has been more than accommodating to me. I love the facilities and the staff. Everyone was more than helpful and beyond kind. I had to cancel my membership only after a couple of months do to certain life circumstances. The staff was incredibly sweet and made me feel valued even though they were losing me as a customer. They showed they are all about their members' needs and well being over making money. I will definitely come back to The Zoo when things get better! A special thanks to Paige B. for her compassion and grace. God Bless! ❤
8 years ago (27-04-2017)
Decent gym for the price. However, terrible billing instead of being 10 a month there is also a set up fee and a yearly improvement fee. Charging extra fees after the membership was cancelled. Trying to squeeze one more improvement fee in with a a customer that cancelled after yars of membership. Referring to the timing of the billing as an excuse.
8 years ago (30-05-2017)
I had a similar experience to another reviewer: charged after being told my membership was expiring. I called in earlier knowing my membership would be ending soon and wanted to confirm that. They confirmed 2/17/17 was the last day of my membership but I was charged again on 2/21/17-thinking it was a simple error they would reverse and apologize, instead after speaking to Paige the manager I was told the information I was given in my previous call was incorrect. Instead of apologizing for their misinformation asking how she could make this right, she changed she subject, repeating their membership policy. I reminded her this issue is regarding misinformation provided to me by a gym employee. She said her employees are trained and correctly informed. I asked if that was true why was I confirmed my membership ending on the 17th and still charged after that? She repeated their membership policy. I reminded her again, I am not arguing with the policy, I'm complaining that I was given false information from a gym employee. She repeated, her employees are trained and well informed. I disagree. The gym down the street PLANET FITNESS is new and far superior. Skip this gym
8 years ago (23-02-2017)
Love this gym! I had two trainers one was Chase and now it's Austin! Amazing trainers! Caring people! Great machines and plenty to choose from! If I could give it more stars I would!
8 years ago (17-02-2017)
Good 24 hour gym for hardcore weightlifters and those who just want to get some exercise. Reasonable rates.
8 years ago (09-05-2017)
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