Tim Hortons Cafe & Bake Shop

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Address: 24921 Ford Rd, Dearborn, MI 48128, USA

Phone: (313) 724-6040

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State: Michigan

Zip Code: 48128

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There's 5 workers working here horrible service had to wait in line to be served stay away from this location I advised you.  Employees are slow. U tell them toast the bagel they don't. They don't give u napkins at the drive thru when u order food. Horrible

 7 years ago (18-07-2017)

I recently moved so I am bit too far for a quick trip for my 20 years old addiction of Baskin Robins, so I've been getting Tim Hortons Iced Latte. I always order it with cream and sugar and there is ALWAYS sugar at the bottom of the cup but I let it slide because I can mix and devolve it myself.  No biggie. 

However, tonight was incredibly hot out so I had the windows rolled down with my son in the back seat.  I got home and enjoyed my crappy iced coffee while looking EVERYWHERE for my sons first blanket. I couldn't find it so I was convinced he'd thrown it out the window. So at 11 pm I packed my kids in their carsests and went searching for his blanket, to cover every corner, I went through the drive thru to ask if anyone had found a blanket and possibly threw it away.  The man wouldn't even open the window, just kept pointing to the register and doing hand gestures indicating they were not accepting any more money. I looked at him in desperation trying to get him to just listen to what I had to say. He walked away but passed by the window again a few moments later and I begged him to open the window so I could ask. He again shook his head no while I was trying to communicate through glass that I did not want to buy anything, but again he just walked away. At that point I thought my sons blanket was gone, call me ridiculous, call me crazy, I don't care, but I cried my damn eyes out the entire way home. 

I honestly feel that if I was not a white woman he would not have put me off the way he did. He completely dismissed me, as though I was invisible. I was mortified and despondent.  Though I did find my sons blanket, hidden between the couch and the wall, I will NOT be returning to this store. I will drive the extra 3 miles to Baskin Robins on Telegraph and West Chicago where I am treated like a human being.

 7 years ago (03-07-2017)

Cheerfully staff and quick service. Nice place to stop for a quick before-school breakfast with my daughter. 

 8 years ago (31-05-2017)

Quick service, great coffee, teas, cold frappes..good breakfast sandwiches good prices.😄

 8 years ago (04-06-2017)

The coffee is good, they are generous with their servings, and the atmosphere is comfortable(y chic-ish)

 7 years ago (29-06-2017)

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Tim Hortons Cafe & Bake Shop

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