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Tools Plus

  1. Waterbury
  2. Connecticut Hardware Store

Reviews, get directions and contact details for Tools Plus

Tools Plus
Tools Plus is a leading online retailer of power tools, woodworking and metalworking machinery, power tools accessories, generators, hand tools, dust collectors, and power washers. Tool Plus is an authorized seller of brands including Milwaukee, Makita, Bosch, JET Tools, Powermatic, Bostitch, Hitachi, Senco, Metabo, and more. Whether it's tools, machines, or related accessories, customers can find just what they are looking for in their 8,000+ item inventory. Tools Plus is known for its competitive pricing and excellent customer service. They offer a rewards program that earns you points on every purchase you make with them that can be redeemed for virtual gift cards and more as well as various end-user brand promotions that run throughout the year. The purchase process is simple and will get your order placed within a matter of minutes.
Address: 153 Meadow Street, 06702, Waterbury, Connecticut
Phone: 2035730750
moc.sulpsloot@ofni
State: Connecticut
City: Waterbury
Zip Code: 06702


Opening Hours

Monday: 08:00-17:00
Tuesday: 08:00-17:00
Wednesday: 08:00-17:00
Thursday: 08:00-17:00
Friday: 08:00-17:00
Saturday: X
Sunday: X

Update Info
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Reviews
Bought the Milwaukee M18 FUEL Trimmer for father who lives in Florida. Grass never stops growing there. Talked with their very helpful sales staff who helped me pick it out. Tools Plus shipped out my order the same day that I purchased it too. My Dad loves his gift and has another tool to add to his M18 lineup. I will shop with Tools Plus again in the future the next time I need reliable and friendly service.
8 years ago (14-11-2017)
Great selection of power tools and helpful staff. Fair prices and some great deals can be found.
8 years ago (03-03-2018)
I placed a simple order for four replacement pads for my sander. I received a package a few days later, but it was not the item I ordered, in fact not even close: it was someone else's order, complete with someone else's packing slip inside. These things happen, and while I was disappointed in the error, I understand and accept the error for what it was. I contacted customer service, and to their credit, I received a quick response apologizing for the mistake and promising to correct it. This quick response accounts for the second star of my rating, but unfortunately the remainder of my experience was so unsatisfactory that it probably deserves the worst possible rating. Following my initial contact, I received a return UPS shipping label from the company so I could send back the erroneous item. All well and good, and I was happy to do so. However, what made me very unhappy was the fact that they wouldn't ship me the correct items I'd originally ordered till they received my return item--the very item they'd incorrectly sent me in the first place. Completely their fault, not mine, yet they made me wait and provided an aura of distrust, as if I wouldn't send back the other item if they asked. They should have immediately sent out the correct item to me, and dealt with the return from there. Meanwhile, I returned the incorrect item via UPS, as they requested, and they received it the very next day according to tracking info. However, I had to contact them again after three full business days had passed following the return and I'd still not received my correct order; worse, they'd not even shipped it, and I have to wonder whether they ever would have had I not contacted them again. I finally received the correct order two weeks after my initial order, more than a week of which was wasted by the company's poor service and lack of attention to detail. Perhaps this was an anomalous problem with Tools Plus, but I sure won't ever darken their door with another order.
8 years ago (19-11-2017)
Great place to sniff and try new tools for contractors.
8 years ago (22-01-2018)
Great deals abound; fast shipping; bought Makita hand-held router kit
8 years ago (09-08-2017)
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