Town Fair Tire

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Town Fair Tire first opened this store in Stratford back in 2009. We have been servicing the Stratford area since then with excellent customer service.

Address: 345 Hawley Ln #2, Stratford, CT 06614, USA

Phone: (203) 502-0261

Website

State: Connecticut

City: Stratford

Zip Code: 06614

Opening Hours

Monday: 7:45 AM – 7:00 PM
Tuesday: 7:45 AM – 6:00 PM
Wednesday: 7:45 AM – 6:00 PM
Thursday: 7:45 AM – 6:00 PM
Friday: 7:45 AM – 6:00 PM
Saturday: 7:45 AM – 4:00 PM
Sunday: Closed

Update Info

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Reviews

Although the visit too longer it was supposed to, the staff was very courteous and made sure that I got any discounts that I was eligible for. They even filled out the registration card to mail in. The price was very fair. And the customer waiting area was comfortable and provided CCTV to watch the guys work on the car.

 8 years ago (08-05-2018)

If I could give them zero stars I would. This place has the WORST customer service I've ever experienced. Currently waiting 2.5 hours now to have new tires put on & watching the tech's in the garage walking around doing nothing, starting to take a tire off of one wheel and then walking away to come back to it 5 minutes later. Not to mention I overheard someone else say they have been sitting here for 2 hours for two new tires to be mounted on her wheels. I don't expect these things to happen in 10 minutes, but to wait 2.5 hours before they even start doing anything is beyond ridiculous.

 8 years ago (08-05-2018)

Update!! I actually got a call from a sales manager, he apologized and offered me a small compensation for the time that i lost, assuring me that they strive to make customers happy.

Very slow place, don't bother making an appointment because it's just a formality, you will still have to wait a minimum of 2 hours even if you have the appointment set for 9pm as I did... last time I'm using they services...Very disappointed about this store and the manager that knows how to smile and not help you..

 9 years ago (26-12-2017)

I love the guys at town fair tire in Hawley lane went in this morning to do a follow up on wheel alignment after I get some parts replace. I was told to come in within 30 days of the time I was told but the time had pass, and the attendant who was tending me inform me my time has past, but another gentle man by the name Randy says it was ok I didn't have to pay. I truly appreciate that, they were not just about charging me, but, about making their customers happy. 
I recommend these guys and I will always go their to buy my tires and for wheel alignment . I also look forward in telling my friends about them.

 9 years ago (27-09-2017)

Watch out!  They'll promise you a lot when selling tires (flat repair. tire rotation etc) , but will not deliver, only use those extras as a chance to rip you off.  Avoid!

 9 years ago (27-12-2017)

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