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Town Ford Lincoln

  1. Washington
  2. East Wenatchee Bench Hardware Store
  3. East Wenatchee Bench Moving Company

Reviews, get directions and contact details for Town Ford Lincoln

About

Town Ford Lincoln, offering an extensive inventory of Ford, Lincoln cars, trucks, and SUV's. We also have a Service, Parts, Tire, & Lube Express Center.

Story

Welcome to Town Ford Lincoln of East Wenatchee, your premier dealership in North Central Washington. We have an extensive inventory of Ford, Lincoln cars, trucks, and SUV's. We also have a Service, Parts, Tire, & Lube Express Center. At Town Ford Lincoln, we pride ourselves on customer service and will do what it takes to make happy, long term customers that become friends.

Whether you’re looking for a New Ford, New Lincoln, Pre-Owned Vehicle, Genuine Ford or Lincoln Parts or require Ford Service or Lincoln, you will find a great value at our East Wenatchee Ford and Lincoln Dealership. We offer a wide selection of new Ford and Lincoln products, and we house a Parts and Service department equipped to do the job whether large or small from hybrids to motor homes or your commercial truck.

At Town Ford Lincoln, we pledge to do our best to ensure your satisfaction with your experience here at Town Ford Lincoln. 'Quality is Job 1' at Ford Motor Company. 'Quality Care is number 1' here at Town Ford Lincoln. We make this pledge with confidence, dedication and commitment as a professional team working in this dealership. Whether you're dealing with our sales, parts, office or service department, you will be well taken care of – you have our word.

Address: 700 3rd St SE, East Wenatchee, WA 98802, USA
Phone: (509) 663-2111
State: Washington
Zip Code: 98802


Opening Hours

Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 7:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: Closed

Update Info
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Reviews
Update: Time and Time again this place tests my patience. In 2017 I've only made 5 or 6 trips here but, I've only had 2 issues with my car. 3 of those times now I've been sent home because they ordered the wrong part. Today I waited 2 hours in the lobby to find out that they couldn't even find the new part. But I'll take that over the 9 hour wait last time. 9 hours, they'd ordered the wrong part and sent my car home with no cruise control, no hill assist, no defrost and no floor heat. None of these were originally the problem! Not to mention the awful smell of what I can only guess was a mechanic who doesn't bathe. I keep being nice and accepting that stuff happens. This is a trend, and I'm tired of them confusing my kind attitude with acceptance. I shouldn't have to be mean or rude to get my car taken care of but, one of these days I just might lose it. It took a few visits for me to be content with my service here. Setting up an appointment online is a joke. Call or better yet, just go in. After a few trips and members of the staff recognizing me, I began to feel a lot better about taking my car here. And then my service guy changed. At least the last one seemed honest. This new guy flat out lies to my face. If you're like me, having a brand new car is a privilege, I trust this staff. You might have to give them a few attempts to win you over but, most of them are good people who work hard. If you're smart, you'll opt for a good warranty. No car is perfect. And you're never going to want to pay for this kind of service.
9 years ago (13-10-2017)
Took our new car in to have remote start and ECP done. Frank (finance) is awesome. Made sure everything was handled properly in Yogi's absence. The gentleman in service needs work in his people skills but the sales department Frank, Paul, Yogi, Sergio and Jesse more than makes up for him. Love Town Ford. Pat's got the best people.
9 years ago (19-09-2017)
Love these people took great care of all my needs
9 years ago (03-01-2018)
I don't even know where to start. I had a problem with my vehicle and called to schedule a diagnostic and service for the repair. After multiple calls and being put on hold and being hung up on I got tired of it and decided to make my way to the dealership. Once I get there I was helped by a very helpful gentlemen, he begins to tell me they don't have an opening until 3 weeks later which was understandable. He then tells me that on his computer, that is a computer specifically for Ford work, says that the average hours for labor was 8-11 hours. At $120ish an hour that is about $1500 after parts, labor, and taxes. And at that point the price seemed reasonable. Over the 3 weeks I went home and did my research and found out that the labor would NOT be more than 15 hours. I get to the dealership on my appointment day and after 4 hours of waiting for a diagnostic that was scheduled at 8am I find out that they suggest a new engine prices at $7000. I ask what the price is for my other option which is to fix my car and he could not give me a firm number. He simply continued to say that getting a new engine would be a couple thousand more. Assuming the repair was $5000 ($7000 minus a couple thousand) I mention to him why the price went up from $1500 to $5000 and he said the labor was 30 hours. So let me get this straight, the labor tripled? He then tells me his estimate was rough but how did he manage to get an estimate that is a third of what it "actually is" (even though we all know it's not 30) especially being in a computer specifically for his job. My point is I understand Ford and other dealerships have to find a way to make their money but trying to con someone of an extra $3000-$5000 is ridiculous. Keep doing what you're doing Ford because this is exactly how your reputation is at the bottom of most manufactures. At the end hey charged me $150 for the diagnostic (over an hour in labor) when all they did was start the car and hear the noise. This is what I told them the problem was from the start so I recommend you all take your time and find somewhere else to go where you will not get hustled.
9 years ago (26-07-2017)
Adam was a great salesperson. Not pushy at all, gave us lots of information, didn't try to upsell, and we ended up with the car that we needed. The rest of the staff was very accommodating as well!
9 years ago (25-07-2017)
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