TPC

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Address: 244 Livingston St, Northvale, NJ 07647, USA

Phone: (201) 768-5747

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State: New Jersey

Zip Code: 07647

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Reviews

Purpose of Visit: screen repair

1st visit: Repaired it within 30min while I was watching it happen. Other repair shops wanted bare minimum 1 full day just for the diagnosis alone.
The technician said it's not a complete repair but more of a temporary one, and may need to replace the screen itself. It works completely fine as of now. I needed to use my laptop urgently at the time. 6 stars for that temporary measure when i needed it the most.

2nd visit: 4 days later, he needed me to bring my laptop again when I decided to replace the screen. For some reason he didnt keep the model number even tho he said he'd hold on to the data for a week.

3rd visit(8/12/17, 11 AM): He replaced the screen. Turns out it was a completely wrong model and i was able to tell because the resolution dropped from 1920x1080 to 1366x768. I made sure I searched up the screen model number myself and no screen with model number [B156HTN03.7] were 1366x768 to begin with. I made a 4th visit to address this issue 1 hour later.

4th visit (8/12/17, 12PM): He says it was a mistake, n he'll get the proper part. He asked me again for the resolution dimensions even tho I gave him the model number.

5th visit (8/18/17, 11PM): He replaced it with [B156HTN04.0], which seems to be better version of [B156HTN03.7].

Overall: the multiple visits were definitely far from pleasant.

 9 years ago (19-08-2017)

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