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Tradehome Shoes

  1. Iowa
  2. Iowa Shoe Store

Reviews, get directions and contact details for Tradehome Shoes

Story

Tradehome Shoes is a Full-Service, Family footwear retailer

Address: 101 Jordan Creek Pkwy, West Des Moines, IA 50266, USA
Phone: (515) 224-1717
State: Iowa
City: West Des Moines
Zip Code: 50266


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info
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Reviews
Owner helped me find the perfect pair of Sorel boots. He must have brought out 10 pairs, and I'm extremely picky. I live in TX and we have zero selection, so it was nice to try on everything I'd seen online. Ended up in a kids size but exactly what I wanted. Great service!!
8 years ago (26-12-2017)
As someone who worked here for nearly a near I can confirm the pushy sales tactics and racist/sexist attitudes. Employees are trained to show every single customer at least 3-4 pairs of shoes - regardless of why that customer is in the store - which turns the sale into an uncomfortable confrontation for both the sales(wo)man and customer (based on my personal experience). The employees do work for commission and have daily, weekly, and monthly personal goals - although the commission they earn is only 1-3%, so they're further pressured to upsell upsell upsell. I was at one point groped by one employee, told the manager, and the problem persisted (hence the final straw as to why I quit.) On the sales floor the employees are (usually) professional, however in the back is where the racist and sexist remarks occur. At one point the manager (my boss) told me "that hot mom out there knows she wants 12" of me inside her later OH YEAH"....gross. I was also ridiculed for being a "nerd who doesn't watch football". This store is ran by a grown homophobic jock who's only goal it to take your money. Also - don't bother trying to return anything if you've worn it outside of the store AT ALL. The manager claims he'll refund your purchase if you wear them "around the house for a few days", but I witnessed time after time a customer coming in who did just that, yet would not have his/her return honored. All of that being said - I gave 2 stars instead of 1 because of the variety and quality of the footwear, and the service. The employees go through a rigid training program ensuring they are highly knowledgeable about the footwear. My advice as a previous employee: take your money to Fit to Be Tied in Valley West Mall, or Brown's Shoe Co in Ankeny or Ames.
7 years ago (20-02-2018)
This place is a racist shoe store very uncomfortable experience the whole 2 days I’ve worked there for they don’t like black people, Mexicans, etc
8 years ago (27-01-2018)
Went in to purchase a pair of $110 Keens....was not acknowledged at all, but made eye contact with RYAN ....TWICE who was not with a customer at all! I picked up a pair and sat down but nobody assisted me. Got up and left the store....meanwhile my sweet husband went up to Ryan and told him what my intentions were and that he just lost a sale. I really hope the employees make commission because if so he lost out big time. I hope the owner sees this and fixes the problem/ offer extra customer service training so they don't lose more business. Needless to say I will never return!
8 years ago (24-06-2017)
So pushy when trying on shoes! I brought in an exchange and before I even said anything to the clerk, he saw the box and literally WHINED "aww, a return!" Then when I explained that it was an exchange for work shoes, he brought out 3 more pairs of unrelated shoes they were "trying to get rid of" and proceeded to put the first pair on my feet without asking! The entire experience made me extremely uncomfortable and I will never return.
8 years ago (12-05-2017)
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