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Reviews, get directions and contact details for TransLogistix LLC

About

Our Mission
Our mission is to provide quality service at competitive pricing. We strive to exceed your expectations through teamwork, innovation, and a c

Story

Our Mission
Our mission is to provide quality service at competitive pricing. We strive to exceed your expectations through teamwork, innovation, and a commitment to customer satisfaction. The guiding principle by which TransLogistiX is managed comes from our Partnership Process policy, which includes the needs of every individual client in our daily work. With numerous department managers, office employees, and a team of over sixty professional drivers, TransLogistiX is large enough to perform any delivery task requested. At the same time, TransLogistiX remains customer focused to ensure "hands on" management and personalized service. Individual attention is paid to every TransLogistiX client because we realize that the most important package – is every package.

Scalable Services
For over two decades TransLogistiX has provided delivery and transportation solutions for a wide variety of customers, including White Glove, Last Mile Delivery. TransLogistiX is fully equipped to help your company effectively, efficiently, and rapidly resolve the issues and risks identified below, with specific emphasis on your company's need to secure reliable, flexible, scalable delivery services. Orderly Ramp up and Launch - Seamless Transition - Vendor Reliability - Service Flexibility

Impressum

Our Mission
Our mission is to provide quality service at competitive pricing. We strive to exceed your expectations through teamwork, innovation, and a commitment to customer satisfaction. The guiding principle by which TransLogistiX is managed comes from our Partnership Process policy, which includes the needs of every individual client in our daily work. With numerous department managers, office employees, and a team of over sixty professional drivers, TransLogistiX is large enough to perform any delivery task requested. At the same time, TransLogistiX remains customer focused to ensure "hands on" management and personalized service. Individual attention is paid to every TransLogistiX client because we realize that the most important package – is every package.

Scalable Services
For over two decades TransLogistiX has provided delivery and transportation solutions for a wide variety of customers, including White Glove, Last Mile Delivery. TransLogistiX is fully equipped to help your company effectively, efficiently, and rapidly resolve the issues and risks identified below, with specific emphasis on your company's need to secure reliable, flexible, scalable delivery services. Orderly Ramp up and Launch - Seamless Transition - Vendor Reliability - Service Flexibility

Address: 8680 Greenwood Place, Building B, Savage, MD 20763, USA
Phone: (301) 495-0000
moc.xitsigolsnart@ofni
State: MD
Zip Code: 20763


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Reviews
I had placed an order for a bed frame with WayFair. They were supposed to deliver it to my place. The website mentioned that they delivered the item. I looked for it for hours before realizing that they had delivered at a wrong address. Customer service was terrible and they didn't want to take responsibility at all. I found the wrong address where the bed frame was delivered and I had to drag all that furniture by myself. Worst part is that I had two furniture delivered by the same company on the same day. One came fine and the another lost and later found.
8 years ago (11-05-2017)
This is the worst and rudest customer service representative ever. I had an appointment scheduled for Thursday night - which wasn't delivered nor was I called or informed. I called the next morning during operating hours to ask for a redelivefy. they offered me Wednesday as the earliest because I couldn't make it Monday morning - I work. I asked her if they work to satisfy their customers because this is not a mistake that happened on my behalf. She was so disrespectful telling me she couldn't go back in time but offer me this delivery day on Wednesday. I work for a company in which customer satisfaction is key and for them to be disrespectful and rude like that is unacceptable. I asked for a branch manager, area manager or corporate office and she told me there was no one above her. I will continue this and tell everyone to not go with this company. It's the most disrespectful thing knowing you're paying them for the delivery and it's yet to come.
8 years ago (24-02-2017)
Add me to the list of disgruntled customers... I placed an order with Wayfair for a new couch. I received an email stating that it was shipped the next day. Over a week later (within the range of estimated time, albeit the latter end), it was posted as "Arrived" at TransLogistix. I set up a date to have it delivered. The day came; I got a call saying that it was "lost" and they would attempt to locate it and call me in 48 hours. Okay, not too big of deal. Over 48 hours later: I had to call them... A rep tells me that they have it and that they can deliver it the next day. Today is here. I was eagerly awaiting the call that they were on their way. The call came - except it was about how they DIDN'T RECEIVE IT YET. I explained to the nice sounding sales rep that I was informed otherwise. She stated that I was told wrong. Here I stand... perpetually couch-less, having to wait almost a full week to get this supposedly (but now questionably) existing couch delivered to my apartment so I can finally plunk down.
8 years ago (09-12-2016)
Terrific staff and customer service personnel, despite the FAKE reviews that have been placed on this wonderful company's google page. I'm delighted with their team and their customer service!
8 years ago (30-01-2017)
TERRIBLE PEOPLE. I was sent back to my manufacturer to handle delivery times when its there fault, they don't care you can tell by they're voices and actions. Lucky if you get a real employee that can actually do something. Crystal/Krystal was never around to help me and i kept getting pushed to her but never fully reached contact. Still haven't received an email or a call back and when i can they know nothing on my delivery ? ! NEVER AGAIN ALWAYS WATCH WHO YOUR DELIVERY PARTNERS ARE. Sad because i love Way fair so this blows.
8 years ago (27-01-2017)
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