Travel Pros LLC

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Address: 628 Hilltop West Shopping Center, Virginia Beach, VA 23451, USA

Phone: (757) 425-3737

Website

State: Virginia

City: Virginia Beach

Zip Code: 23451

Opening Hours

Monday: 10:00 AM – 5:00 PM
Tuesday: 10:00 AM – 5:00 PM
Wednesday: 10:00 AM – 5:00 PM
Thursday: 10:00 AM – 5:00 PM
Friday: 10:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews

If you look at the 1-star reviews you can tell that they are probably fake competitor accounts given the low number of overall historical reviews. I highly doubt Travel Pros would treat anyone that way given I'm a veteran myself and I was taken care of in a professional and kind manner.  I'm here to set the bar straight and clearly state that Travel Pros are just that, Pros in Travel.

I recently had the pleasure to work with Jennifer Garris and felt they she took the time to care for my needs and requests when booking a Sandals Resort. She provided an insanely fast response to my email and has high standards from what I can tell when it comes to customer service.

I'd happily use them again!

 7 years ago (20-12-2017)

Displayed poor attitude toward DoD/military related travel.  Was not willing to go out of her way to explore travel options.   I just walked out. . . Waisted time.
Funny that I wrote this before reading her other reviews.  Wish I had because I would not have waisted my time.  All those people can’t be wrong. Bottom line
‘FORETOLD IS FOREWARNED’

 8 years ago (19-10-2017)

AVOID!!

Basically hung up on me then did some name calling via email while wishing my family a horrible trip. Bizarre.

 8 years ago (03-10-2017)

Thank you for taking care of me and my family!

 10 years ago (01-12-2015)

I DO NOT TRUST THIS TRAVEL AGENT and would NEVER use them again.   The single worst travel booking experience in my 25 years of traveling.  The owner, Jennifer Ellsworth, did not return at least 8 phone calls, did not reply to numerous emails, the initial booking was incomplete ....not a great way to run a business.  WORST OF ALL I paid $774 more than others with the exact same travel arrangements.  When I asked her to see if she could find a way to match the other itineraries she said "No"  When I expressed a desire to cancel my reservation (still within the first 24 hours) she informed me that I would forfeit all moneys except the airfare.  I am told this is a business practice of Travel Pros not the wholesaler.  Don't use this company.....nothing but problems and the problems start with the owner.

 15 years ago (24-03-2011)

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Reviews, get directions and contact details for Travel Pros LLC

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