Travelers

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Address: 6060 S Willow Dr, Greenwood Village, CO 80111, USA

Phone: (800) 227-1538

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State: Colorado

Zip Code: 80111

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Reviews

I would give this company a 0 if it were an option. I , along with 3 others, was rear ended by someone who was insured by Travelers. We were sitting at a stop light and he hit the last car going nearly 40 mph causing a chain reaction and injuring several of us. It was a 24 year old individual who was on the influence of marijuana and driving with a learners permit. STILL insured by Travelers. Go figure.

It took them 25 days to physically look at my truck. Once they finally decided to total it out, the day that they scheduled it to be picked up from my house which happened to be nearly a week after they looked at it was apparently set up incorrectly, and I have been told that it will "probably" be picked up after the weekend. I have seen some horrible, incompetent companies that lack even the slightest integrity, but I can 100% promise you this company takes the cake. My sincere advice is you avoid them at all costs.

 8 years ago (27-10-2017)

We get a discount from work with this insurance and it is cheaper than other companies - but our experience has been terrible with travelers. It’s not worth the time, stress, and frustration (to put it mildly). We had our car stolen recently and when it was found there were scrapes and dents on the car that were not previously there. Travelers refuses to pay for this. The customer service is non existant. We are switching to another company. We had Geico before Travelers and had zero problems with them. Not worth the hassle.

 8 years ago (01-11-2017)

Just so everyone is clear Travelers insurance company has been the most incompetent and useless company that I have ever dealt with. I was in an accident where I was rear ended by someone with travelers insurance on 9-11-15. 4 weeks of run around and now broken promises. They have done absolutely nothing to date. Including, I found out today, talking to their insured so that this can move forward. If anyone is thinking of using this company run the other way and choose ANY other company!!! Agent Kristy Townley never answers her phone and makes promises she can't keep and then doesn't let people know that she can't do it. THIS COMPANY SUCKS!!!!

 10 years ago (08-10-2015)

The rates were low, but when it came time to make a claim the service was commensurate with the rates.  This was by far and large one of the worst service experiences I have ever had.  I will be switching insurers as soon as our claim has been closed

 9 years ago (25-10-2016)

Not a great place to work

 8 years ago (10-07-2017)

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