Tri-County Locksmith

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Address: 2037 E Thompson Blvd, Ventura, CA 93001, USA

Phone: (805) 656-6193

Website

State: California

Zip Code: 93001

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Reviews

I just received one of the worst customer service experience in my life. I don't recommend this place to anyone. I called on Saturday because my key got stuck in the lock. I didn't have the right tools to get it out so I called this company since the other ones in town were closed. They guy came out and very easily took the key out. He charged me $195. Which was a rip off. I started using a spare key just in case the original key was the issue but 3 days later the new key also got stuck so I called them and asked if they could come out under a warranty or something to help me, the person on the phone said they didn't have a warranty (even though they charged an arm in a leg ) but they would figure something out. The same guy came out and quickly pull the key out so I asked just to show me what to do in case it happened again while I got a new lock all together and he did. I was like cool thanks. Then he said we are going to give you a $50 discount, so he wanted to charge me another $150 even though he didn't even fix my lock or changed it. I told him they should have told me before he did anything and why was he charging me again if he had just over charged me the first time? He said because it was the weekend and no one else was open. Then He stormed off saying GOOD LUCK! DON'T CALL US NEXT TIME! And some other stuff between his teeth I didn't really understand. I can't believe the lack of customer service.

 8 years ago (22-08-2017)

I was going to hire them to re-key my beach house but, seriously! Advertise the support of a crazy person?! No thanks.

 8 years ago (03-11-2017)

I locked myself out of my Van. The owner came out and took care of my problem in a jiffy. His work was quick and polished.  I was on the road very quickly and back on my way.

 8 years ago (08-09-2017)

Excellent service, great customer service given by George and the owner Fred!  I have done business with tri-county over the past 10 yesrs.

 8 years ago (01-09-2017)

Tri county locksmith is the only place I go to for new car keys , new pad locks for my gate or a simple key copy. George is always super helpful and huge help . These guys are awesome . 
I recommend them for any of your key related needs .

 8 years ago (08-06-2017)

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