Tropical Smoothie Cafe

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Address: 13749 N Litchfield Rd, Surprise, AZ 85379, USA

Phone: (623) 584-6240

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State: Arizona

Zip Code: 85379

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Reviews

This was my third time to this location. The first visit, I ordered a smoothie.... good experience- nothing specular, all went as expected. The second time I ordered the chicken salad sandwich. I was given two store bought sandwich bread slices and approx. three bites worth of chicken salad. I informed the supervisor who then stated it looked like the person who made the sandwich provided "one scoop rather than two". The sandwich was remade. Being 50/50 with my experience... I went back today. I ordered a smoothie and a half sandwich. They had to remake the smoothie to add banana. Then, (I should have checked first), I left with my half chicken salad sandwich. Well... my half sandwich was made with the heel of the loaf of bread with exactly one bite worth of chicken salad. Needless to say, I will not return. I am very disappointed with my interactions with this location.

 9 years ago (25-05-2017)

Great location. Very clean.  The workers were cheerful. I only go once a year on national smoothie day, and i was pleased. Thank you

 9 years ago (25-06-2017)

Really good smoothies! Prices are not too bad. Lost a star for slow service though. Appears understaffed.

 9 years ago (06-06-2017)

Beware of incompetent and slow service. Today, I ordered a simple combo meal through the drive thru. When I got to the window to pay I wasn't given a receipt, the girl Victoria, opened the window took my card and opened the window and gave it back. After about 15 minutes of waiting as the ONLY customer, she opened the window to hand me a bag with the sandwich in it, no side. She was confused what a combo was! Then asked if I wanted a side. smh. After her mixing up jalepeno chips for oven baked Lays, I asked for my receipt and drove off. I get to work to open my sandwich to find that the lettuce in the sandwich was FROZEN! Literally, ice chips in the sandwich. I called back and the girl who answered said they FORGOT to wash the ice off of the lettuce. I asked for my money back, now I have been waiting hours for the "manager" to call me back informing me of my refund.

 9 years ago (19-06-2017)

This place makes good smoothies. The food is typical of a fast food "healthy" place. The chicken obviously isn't grilled fresh, but for the price and the amount it is a good value. The smoothies are good if you aren't to picky on what's in them.

 10 years ago (04-03-2017)

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