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Tru-Fit Comfort Shoe Store

  1. Michigan
  2. Muskegon Heights Shoe Store

Reviews, get directions and contact details for Tru-Fit Comfort Shoe Store

Tru-Fit Comfort Shoe Store

About

Tru-Fit Comfort Shoe Store is located at 2644 Henry, Muskegon, MI 49441. We are West Michigan's premier comfort shoe retailer. With over 15 lines we have the lakeshore's largest selection of comfortable, quality footwear.

Address: 2644 Henry St, Muskegon, MI 49441, USA
Phone: (231) 739-6179
State: Michigan
City: Muskegon
Zip Code: 49441


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 3:00 PM
Sunday: Closed

Update Info
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Reviews
The owner Chris was very helpful when I was sold the wrong size and style inserts for my work shoes by one of his employees. I would gladly support any Muskegon business with this kind of customer report. Thanks TruFit!
8 years ago (03-05-2018)
I needed a zipper on my boots fixed, that I bought at their store, the repair person must have thought I didn't need my boots in the middle of winter. They had them for three weeks, I kept checking to see if they were ready, I guess someone finally said something about me wanting my boots back, so instead of taking the time to fix it the right way they did a rush job. Someone called to tell me my boot was ready but didn't leave a message. The only way I knew it was them because of caller ID. I called back and was told no one called me. They pulled the zipper so far down inside the boot that when I walk the zipper is scraping the skin off my heel. I can't wear them. I will not return to their store. I will be telling everyone about how they treated this customer.
9 years ago (07-02-2018)
I was having a rough morning when the heel on my nice dress shoe broke off. I had to quickly find a place to get it repaired because I had an event later in the day. I stopped in to Tru-Fit and the owner took good care of it. They even gave me a loaner pair of shoes so that I could go get lunch. The shoe looks great and you could never tell that it had been broken. He even went above and beyond and decided to pin the other shoe, which was not broken, just in case to further secure the sole. It was very cheap and quick! I highly recommend them for shoe repair. They also had a great looking selection of shoes that I did not get to check out.
13 years ago (02-08-2013)
Not what I would call good customer service in my opinion. I bought work shoes there (high volume restaurant server) paid close to $120.00 for them and after about 3 months the heel lining wore through so the padding was coming out so I brought them in and talked to the manager who insisted that I must be putting them on and taking them off without untying them and that is why this is happening. After a little convincing that I was not doing that he said he would be willing to repair them if I dropped them off the following Monday he could have them done by end of day. Monday came I brought them in, he told me that he did not remember me and that he never promised to have them done in one day, he finally agreed to do fix them and I got a call in the afternoon to pick them up, then they had the nerve to charge me $20.00 for the repair! Don't think I want to deal with them again or buy that brand of shoe.
11 years ago (30-07-2015)
Chris from Tru-Fit Comfort Shoe Store put new foot-beds on my treasured, vintage, Jerry Garcia Birkenstock's. They are awesome! I live in Grand Rapids and could not find anyone that could/would do it here, but my brother dropped them off in Muskegon on Monday and they are home today! (Wednesday)
10 years ago (18-05-2016)
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