Tuffy Auto Service Centers

Reviews, get directions and contact details for Tuffy Auto Service Centers

About

Tuffy is one of the largest full-service automotive repair franchises in the country. We offer complete automotive repair on nearly all makes and models.

Story

Done Right. Period. It’s more than a slogan. It’s the peace of mind you get with 12 months of ToYourRESCUETM Roadside Assistance FREE with any purchase at Tuffy. Or knowing your repairs at Tuffy are covered by a 12 month/12,000 mile nationwide warranty on parts and labor - good at over 30,000 auto repair shops across the country. Or that we give your emergency a sense of urgency with our SOS Appointments. At Tuffy, we stand behind our work and promise that it will be Done Right. Period.

Address: 2940 E College Ave, Appleton, WI 54915, USA

Phone: (920) 954-8500

Website

moc.notelppayffut@119sttam

State: Wisconsin

Zip Code: 54915

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 1:00 PM
Sunday: Closed

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Reviews

I called ahead and brought my car in for what I thought was a moderate problem. Turns out my car needed major repair. Meng was extremely helpful and patient in explaining what exactly needed immediate repair and also provided me an estimate. Matt was a huge help in providing me with financing options. Staff members were courteous, detailed, and flexible in communicating with me around my busy work schedule. My ‘03 Camry rides like a new car now. Excellent service through each and every part of the repair process, hands down! THANK YOU GUYS!

 9 years ago (24-11-2017)

Went in for a winter car care special. Changed the oil and rotated the tires fairly quickly. Also got a new pair of wiper blades. Blades look like the cheap ones at Autozone, but its whatever. When it was all done, they tried to scare me into buying new tires by saying all 4 of my tires had 1/32" tread life left. Shocked that 3 year old tires would be that bald from moderate driving, I went back to Matthews Tire just down the road, where I bought them,  and had them check the tires. To which they said all were 5/32" or 6/32" left, pending on spot of checking. After I got home, me being skeptical, I did the penny test as well and most of Lincoln's head was in the tread. So for some reason, they tried to get me to buy unnecessary tires? Other than that, they were supposed to top off all fluids, which I've found my washer fluid was almost empty yet as well as my coolant overflow was at the low mark. The only reason I went here for the oil change was because it was freezing temps, and didn't want to be in my garage. Probably wouldn't go back.

 9 years ago (13-01-2018)

Having recently relocated from Florida to Appleton, I didn't have a car guy...until now.  What an excellent experience!  I took my car to Tuffy to have the brakes looked at, and to have my windshield washer motor fixed.  I didn't know for sure whether it was just the front brakes that needed to be fixed, or whether I needed the back brakes done as well.  Matt could have very easily told me that I needed new brakes all around, but he didn't.  He was honest and told me that my back brakes were fine.  That meant a lot, and goes a long way with me!  They've got a customer for life!  Friendly, honest guys!

 9 years ago (05-07-2017)

After beeing a customer for over 4 years I wait  a week for my car to be service. I made an appointment with a quoted for services needed. I specifically ask if someone can take me to my house since I have a small kid and can't wait. When I arrived to my appointment the owner look very stress out since one employee was out. He mentioned that he would be able to take me home. I arrange for pick up (I understood things happen).  While I wait to be pick up he started to mentioned all kind of other problems the car can have without even looking at the car. He even try to pull out a picture of a car to explain more issues "that can come up". I feel from the beginning he didn't want to service me. He literally refused to continued with the transaction. He was very rude and just mentioning what can BE WRONG rather than to provided with solutions. Very disappointed. Will never go again. Nor recommend to my mom friends.

 9 years ago (02-11-2017)

Great experience. Knowledgeable and caring staff. Explains complicated things easily.

 9 years ago (16-11-2017)

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