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Turning Point

  1. New Jersey
  2. Westfield Restaurant

Reviews, get directions and contact details for Turning Point

Address: 137 Central Ave, Westfield, NJ 07090, USA
Phone: (908) 264-8180
State: New Jersey
Zip Code: 07090


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Reviews
I Wouldn't even give this 1 star but that's not an option. After hearing great things about this restaurant, we planned to go here for brunch yesterday. We arrived at 10:55 and were told that we need wait 25-30 minutes until our table gets ready. (FYI, we called them to make reservations and they said they don't do reservations over phone) While sitting in the waiting area, we saw others coming and sitting in the waiting area until their table gets ready. After 30-35 minutes, we (4 adults with a 20 months old kid) asked if our table would be ready and the guy (wearing glasses and had beard) told us that it would take a couple more minutes until it gets ready. We waited 30 more minutes and while waiting, we saw other couples and people who came later and had the same family size or even bigger were ushered to their tables. At this point, I was so frustrated and asked him why we didn't a get a table and I need to talk to the manager. Surprisingly, the guy said I am the manager and he didn't even bother to say "Sorry" or show any sign of willingness to help. After about 70 minutes waiting with a kid, we had to go somewhere else for brunch. I am so stunned because he acted in a way I don't care if you come to our restaurant. I hope one day, he realizes that the thing differentiates restaurants from each other is costumer service. When people take their businesses somewhere else, then he would learn his hefty lesson.
7 years ago (02-10-2017)
I absolutely love it here! Totally worth the wait every time. The hot chocolate here is to die for and the food here can be described as a unique twist on comfort food. They don't take reservations as far as I know, so go there when you have lots of free time and enjoy a delicious meal!
7 years ago (14-10-2017)
I liked it because you can't mess up french toast, even if you tried. But my girlfriend said that her food was just okay. In the restaurants defense: she did say she liked the food a lot better the last time she was there, so maybe the chef was just having a bad day.
7 years ago (19-10-2017)
I come here with the family every few months for breakfast. Kids love the pancakes. I love the eggs. Great coffee. Brace yourself for a wait past 10am on Sundays.
7 years ago (18-09-2017)
Wouldn't even give this 1 star but that's not an option. After hearing great things about this restaurant I planned to go here for my birthday brunch. We called ahead and left my name on the list for 11am. After waiting for over an hour to be seated we then waited another hour for our food to arrive. After receiving our meals (3 were cold) (2 were okay) and of course me being the birthday girl got the wrong meal! We got told off by a waitress for simply asking if she knew where our meals were. After the manager came out she insisted I was wrong and that what I ordered wasn't on the menu. (FYI I ordered the King (cream cheese infused french toast) that is on the menu online, outside the restaurant, and on the actual menus they give you when seated. This was not a good way to spend my birthday. Extremely disappointed with the food, service, and staff. Wouldn't recommend on any given day
8 years ago (17-07-2017)
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