Twin Rivers ranch

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Address: n 93446, 8715 N River Rd, Paso Robles, CA 93446, USA

Phone: (805) 235-0397

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State: California

City: Paso Robles

Zip Code: 93446

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Reviews

Unfortunately I have to give Twin only 2 stars. My daughter does Eventing and is attending a competition at Twin. I phoned in advance to obtain an RV spot. 
FIRST-whomever answered the phone said "hello?" In a questioning voice. Being that she didn't answer like a normal business would I asked "hello is this Twin Rivers?", she answers an abrupt yes like I'm stupid for asking (maybe in the future you should answer the phone like a business I.e. Hello this is Twin Rivers, how can I help you).

SECOND- I explain I'm coming from out of town and will be staying over and would like to find out if there is an RV spot available. The lady hims and haws and proceeds to tell me they don't have many and she changed a few (to what I don't know) I proceed to POLITELY ask AGAIN is one available. Again the "um, well, I don't know", AGAIN I say POLITELY despite being more than a little annoyed; if there is one available I would love to reserve it. She says she can look into it and get back to me. GREAT now we are getting somewhere. Then she says "you want to bring an RV"?
I explain that I am after the power outlet as I will be feeding the entire team (15 people x 2 days of meals). She then tells me I will blow the circuit!!!!! and there aren't any available anyway!!!! WHAT THE HELL. I tell her I'm bring a CROCKPOT. She says there are power outlets at the end of the barn isle but that I will blow the circuit on that as well (with a crockpot......PLEASE.....I have seen MULTIPLE power STRIPS with cords running everywhere hooked to her power outlets in the past). At this point I'm MORE than fed up. 

It's TOTALLY clear that she didn't know if a spot was available and didn't want to be bothered to find out. Her easiest solution was to tell me nothing was available so she could move on.

I'm VERY underwhelmed with Twin Rivers customer service. Needless to say they had NONE. ESPECIALLY considering the cost of riding there!

 8 years ago (25-10-2017)

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