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U-Haul at Westview

  1. Maryland
  2. Catonsville Storage

Reviews, get directions and contact details for U-Haul at Westview

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Moving Made Easier

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U-Haul is the choice for truck, trailer, cargo van rentals and U-Box containers; most offer self-storage, boxes, moving supplies, hitch installations & sales, propane & online reservations.

Address: 5643 S Baltimore National Pike, Catonsville, MD 21228, USA
Phone: (410) 747-8500
moc.luahu@lridbbf320028
State: Maryland
Zip Code: 21228


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Reviews
I rented a car towing trailer from the Odenton location at 6pm and was given a drop off location for Catonsville West store. I dropped the trailer off at 10:17 pm the same night and went about my business. I got a phone call the next day in the afternoon accusing me of not droping off the trailer. After telling the agent where I droped it off at, I was told that the catonsville location had no record of it being there. I was then asked for proof that I droped it off at the catonsville location. Mind you the facility was closed when I dropped it off so there was no paperwork given to me to say when I left it. Luckily, I took a photo of the trailer before I left which I sent to the agent that called me looking for the trailer. Had I not had that photo this company would have tried to charge me for this trailer that was turned in on time to the location that I was given by the Odenton agent who discussed it with customer service before I was given my paperwork. I will never use u-haul again and I have already shared with my family and friends this horrible experience as well as posted it on social media. Make sure you have proof that you returned what you rent when dealing with this shady location. If i could give a negative star I would.
9 years ago (02-01-2018)
Location on route 40... worst customer service I’ve ever experienced. Called him out in the hidden fees he was trying to charge me. He got heated with me so I walked away and he proceeded to chase after me. I will be writing a complaint to the company
9 years ago (09-01-2018)
Absolutely TOP NOTCH experience. Great people, phenomenal service, and just the best attitude all the way around. Fast, friendly, and so VERY helpful. I cannot say this enough - the staff working that day was THE best around. HIGHEST of recommendations. A+++
9 years ago (08-05-2017)
Easy I'm to pickup the Uhaul I had rented. Plenty of additional equipment available as well if I needed it. Staff was very helpful and polite.
9 years ago (23-06-2017)
Staff is Friendly and Got a Good service in my last two Pickups. Always Better to go with reservation else you will a Van mostly as in the summer season every one will move.
9 years ago (14-06-2017)
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