U-Haul Moving & Storage at Centerpointe Mall

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About

Moving Made Easier.

Story

U-Haul is the choice for truck, trailer, cargo van rentals and U-Box containers; most offer self-storage, boxes, moving supplies, hitch installations & sales, propane & online reservations.

Address: 3815 28th St SE, Grand Rapids, MI 49512, USA

Phone: (616) 942-6080

Website

moc.luahu@lridbbf350157

State: Michigan

Zip Code: 49512

Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 8:00 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: 9:00 AM – 5:00 PM

Update Info

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Reviews

We arrived at 7:01 pm and the guy locked the door in my face.  I had the trailer pre registered and paid for- I only need to hitch it - less than 10 minutes of service.  I do realize I was one minute late but to lock the door in my face--not good customer service,  we regularly use this location (3-4 times a month) but we will now be changing.

 8 years ago (16-09-2017)

I was blown away at the speed and quality of the service when this crew installed my trailer hitch - at half the cost of another place my car dealer recommended to me! The tech was fast, friendly and explained stuff to me like a pro. Would go here again in a heartbeat.

 8 years ago (02-08-2017)

Used this location many times for moves. Never had a bad experience here. Usually has trucks available at fairly short notice. Can be a little tricky getting in and out with the trucks, since it's in such a busy location, but huge issues. 

 8 years ago (23-07-2017)

I wanted a hitch put on my car.  I called and was told the product had to be ordered. I was given a date and time to drop my vehicle off the following week, but when I got there that day I was told the hitch person had called in sick.  They had called me 45 minutes earlier that day to tell me this news, but I did not get the message as I was on the road already.    They rescheduled me for later that same week, but when I called to confirm that 2nd appointment, I found out it had never actually been added to their schedule, and that day was no longer available.  Instead, they had me scheduled for a completely different day and time --- but I was never even told about that third date!    Yikes, I give up.  They do not seem to have the staff or organizational abilities to run the business successfully.

 8 years ago (12-05-2017)

Moving is stressful but so was this Uhaul experience. We were moving to AR. The website quoted us one price for a truck and tow dolly; the office quoted us higher. My husband was disappointed to find that after spending $1000 with the company, they didn't provide any moving blankets or rope for us to use. The guys worked with my husband the best they could, though. 

 8 years ago (26-06-2017)

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