U-Haul Moving & Storage of Auburn

Reviews, get directions and contact details for U-Haul Moving & Storage of Auburn

Address: 1301 Opelika Rd, Auburn, AL 36830, USA

Phone: (334) 887-3412

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State: Alabama

Zip Code: 36830

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Reviews

Worst customer experience I EVER had. Customer service rep did not want to do his job and tried to stale so he wouldn't have to do his job. 

 7 years ago (23-08-2017)

Unable to complete reservation because "keys were lost by last person to use the van." First, there should be duplicates. Second, I was called the morning I was supposed to move. Why even bother guaranteeing something that is not there? After cancelling my reservation and having me go around town looking for a same-day, 3x more rental, the location did not even tell me about the U-Haul program that gives partial reimbursements for failed guarantees.

 8 years ago (06-06-2017)

The General Manager greets you at the door. I had a reservation to pick up a trailer for my son and later found out it wasn't needed. The store was able to refund my money within two days, even though I purchased a one-way rental. Be sure to stop by there for all of your rental needs!

 8 years ago (28-05-2017)

Nice team.  Very customer centered

 7 years ago (01-10-2017)

Van rental was easy and pretty quick. Returned it afterhours and didnt have to go through any sort of checkin process.

 8 years ago (06-08-2017)

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U-Haul Moving & Storage of Auburn

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