U-Haul Moving & Storage of Northgate

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About

Moving Made Easier.

Story

U-Haul is the choice for truck, trailer, cargo van rentals, RV, Boat, & Vehicle storage and U-Box containers; most offer self-storage, boxes, moving supplies, hitch installations & sales, propane & online reservations.

Address: 9178 Colerain Ave, Cincinnati, OH 45251, USA

Phone: (513) 385-0600

Website

moc.luahu@lridbbf280077

State: Ohio

City: Cincinnati

Zip Code: 45251

Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 8:00 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: 9:00 AM – 5:00 PM

Update Info

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Reviews

Horrible location the manager doesn’t know how to do anything and instead of telling you he doesn’t know he lies and you get the runaround I have been waiting on my refund from my rental for a month now just a horrible location I don’t recommend it

 7 years ago (12-03-2018)

Not a good place they will overcharged you if you fail to check your mileage and its not professional

 7 years ago (26-03-2018)

I have been with U-Haul Storage for about 2 years and I have never had a problem with my unit. The people in there and the ones to answer the phone are so pleasant and friendly and helpful I did look at other units before I decided to use U-Haul even though I could have gotten a cheaper storage unit but I just like the people who work there so helpful and pleasant. Has been worth the extra money for a storage unit

 8 years ago (23-06-2017)

I've rented there a couple of times and had mixed results.
Good: 
equipment always ready as contracted
Prices reasonable
Vehicles perform as expected
Bad:
Vehicles usually smokey smelling
Unfortunate fuel tank level issue explained below.

Fuel tank was lower than contract said(about an 8th of a tank). Didn't notice until I was leaving and figured I'd handle it with a gas receipt. So minutes prior to returning the truck I calculated (using their estimated mileage) how much gas I would need to replace. Fueled up that amount, plus about a half of a gallon just to be safe. Short story, clerk didn't care and tried to charge me for the fuel gage discrepancy. After some annoying discussion/argument the manager intervened and properly (imo) reduced the charge. I can appreciate what they must deal with every day, and ultimately it's my fault for not returning immediately and fixing the fuel level. That being said, if you're going to stickler with the gas, then do it with every customer and not just randomly me. Just an unnecessary issue in an already busy moving day. 

      
      
      
 8 years ago (03-09-2017)

Ryan C. is top notch with customer service and the employees i have delt with always do awesome.

 8 years ago (27-11-2017)

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