U-Haul Moving & Storage of Plainfield

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About

Moving Made Easier

Story

Moving Made Easier

Address: 11238 IL-59, Naperville, IL 60564, USA

Phone: (630) 904-6625

Website

moc.luahu@lridbbf350658

State: Illinois

City: Naperville

Zip Code: 60564

Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 8:00 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: 9:00 AM – 5:00 PM

Update Info

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Reviews

The employees working there are typically younger, as in late teens and early 20s. Or so it seems. But easy to get in and out. Would be nice to get more discounts on trucks and trailers, but non the less, you get what you need!

 9 years ago (07-11-2017)

Absolutely terrible experience at this branch. I booked a one way truck 36 hours in advance, so I came into town to pick it up.  2 hours before my scheduled pickup, they said that they did not have any one way trucks available.  When I explained the situation, they said the would call to find an available truck and would call me back.  I received no call back.  When I finally called them (15 minutes before my scheduled pickup) they gave me a phone number to their regional office and told me to work with them instead.  Absolutely TERRIBLE service, do not use this branch!

 9 years ago (23-09-2017)

I highly do not recommend coming here, especially at night. There were only two brand new employees working and they were unable to help me whatsoever. They were unable to look up the product for my car. After making about 18 phone calls I still went away un-happy. The next uhaul I called helped me out within seconds.

 9 years ago (19-10-2017)

Careful & friendly service. These guys worked so hard to get my furniture moved on a timely manner. Would highly recommend!

 9 years ago (13-07-2017)

Beware... If your bill is due on the 31st and  you move out the storage on the 8th, you still have to pay for the entire month. They do not prorate the month like most legitimate businesses do. Will never rent or recommend uhaul ever. 

Also to top it off, they had a increase while I was renting and the manager said it was so they could  pay for security features however, they do not have a security gate like most storage facilities. I have not seen any additional security features only a increase in my rate. 

If I could give them a "zero" I absolutely would. Beware!

 9 years ago (07-04-2017)

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