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Reviews, get directions and contact details for U-Haul Moving & Storage of Pueblo

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Moving Made Easier

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U-Haul is the choice for truck, trailer, cargo van rentals and U-Box containers; most offer self-storage, boxes, moving supplies, hitch installations & sales, propane & online reservations.

Address: 4030 Carruth Ct, Pueblo, CO 81008, USA
Phone: (719) 546-1826
moc.luahu@lridbbf920668
State: Colorado
Zip Code: 81008


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Reviews
I came by last year to buy boxes, tape and packing materials for our move to our house and these folks were wonderful. They helped me find the right kind of boxes and tape, and everything was very affordable. We could even return unused boxes with receipt! (but we kept them)
8 years ago (28-07-2017)
Easy location. Nice workers. But general manager was not kind at all. Made me feel bad for even asking to use a coupon. Then made me feel stupid because he said the coupons are even legit even tho they're coming straight from the uhaul website. Then just ignored me and charged full price. Very poor customer service. Will probably pick a different uhaul location next time
8 years ago (15-09-2017)
Had to wait about 10 minutes, they were very busy but very friendly and helpful service.
8 years ago (27-09-2017)
Absolutely horrid, horrid service! Had an appointment to have a hitch installed. Had to travel an hour and a half to get to the place. When I got their, they did not have the parts. Re-scheduled for the following week. Called a day early to make sure they had the parts. They can't answer whether they have the parts or not. It is a problem of the people who answer the phone. VERY INCOMPETENT.
8 years ago (26-06-2017)
What a terrible place to go for anything unless you love waiting in line for hours, customer service reps who always give excuses and blame the "call center", and inaccurate & unreliable information. We placed a reservation specially for a bottom floor storage unit only to show up and recieve a second floor unit. When we told the employee we were promised a bottom floor unit, she explained that the call center always makes these kinds of false promises and that customers always come in angry and yell at her. We asked to upgrade to a bottom floor unit which would cost us $30+ more than what we originally were promised or what they even advertised in the store, only to have the uhaul employee continue the paperwork for the second floor unit. 45 minutes into the experience and we had to start over because the employee didn't listen. I walked out in frustration and my partner had to finish the reservation. Not only did they not live up to their promises from the reservation and price stand point, they don't even allow 24 hour access (broken key reader excuse provided) and they force you to purchase rental insurance, both services are listed in their store advertisement that they are additional/optional services provided with a price tag. Horrible experience and I feel very much so that they will and do take advantage of their customers who come to them in desperate situations.
8 years ago (28-07-2017)
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