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Reviews, get directions and contact details for U-Haul Moving & Storage of Schenectady

U-Haul Moving & Storage of Schenectady
Address: 2516 Hamburg St, Schenectady, NY 12303, USA
Phone: (518) 355-3560
State: New York
City: Schenectady
Zip Code: 12303


Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 8:00 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: 9:00 AM – 5:00 PM

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Reviews
GREAT STAFF!!!! Everyone in the building jumped to help us as soon as we walked into the door. They had a great selection of items to help you move -- we purchased a heavy duty mattress cover that fit a king size bed. The product was exactly what we needed and we didn't find it any place else. Price for what we sought was good.
7 years ago (18-04-2018)
This location used to be five stars, but the service has dropped off terribly. Still a convenient location with a good return system. Just too many errors. Current staff is grossly inept. They also tried to charge me a cleaning cost because there was one leaf in the truck. Was never like this. I used to love this place but not anymore.
7 years ago (18-03-2018)
Staff was friendly and helpful. Online reviews and staff agree that website reservations are not real. Staff recomended calling or visiting to make a real reservation.
8 years ago (13-08-2017)
Just completed a 1-day move using one of their 15' trucks. The rental process was simple and efficient from start to finish. I was a little cautious based on the past reviews, but I didn't need to be. I reserved the truck in person - took 3 minutes. Pickup the next day was easy - truck was ready for me. Truck was also clean and in good condition with a full tank. I appreciated the salesman going over all the important aspects of the estimate with me so i clearly understood the rental agreement and what was expected. Based on my estimated mileage, they gave me a price estimate for what I would be charged when I returned the truck. When you are done, simply park the truck under the green canopy, they come out and check mileage and gas level, and then give you a paper receipt or just email the receipt to you. Takes all about 2 minutes if they aren't busy. They also have everything you need to clean the truck (spray cleaner, broom, etc.) after use so you aren't charged. All in all, I was pleasantly surprised at how straight-forward and easy the rental was, so much so I decided to come back and leave a review.
9 years ago (15-05-2016)
I AM a frequent flyer with uhaul rentals.. Apparently (and supposidly?) uhaul loactions only check tire air pressure on return of equipment - not on the way out - (if it is done at all?). This IS NOT The First Time I Had low OR No air pressure in a rented trailer tire!!! This time I had rented a Truck and a dual axle Trailer that had one tire which was or went flat - it had slice from metal in it - although I can't be 100% sure it was ok on departure. I found it at 5 am after loading the prior night for travel out of town as I always diligently check air pressure prior to departing on 200+ mile trips. This set me back **one half of one day** with my laborer as it took approximately 30+ mins for the overnight answering service be able to contact a local repair service and eta of 75 mins to arrive. I was NOT told where service is dispatched from - Cohoes (Albany area) We decided to risk it and leave north bound from Albany area to stop at uhaul Glens Falls in hopes of a repair at exit 18 at i87 -- Of course, CSR at counter s Not Certified to change a tire at open (7am). And Of Course -- Service finally arrived around 9 am -- waited about 95 mins for service... and then Another Hour to change a tire!!! The interior of windshield was NOT clean ((NOT The First Time!) - of course -- it's only found when getting caught in travel with bright sunrise (or sunset) and IS DANGEROUS! It seems Not cleaning interior windshield is a common thing with many vendors who rent or loan out vehicles. On the positive side: Although it took lots of time -- they did repair the tire. However, I am uncertain if my boss was charged on the corporate account or not...
8 years ago (20-06-2017)
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