U-Haul Moving & Storage of Vestavia Hill

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Moving Made Easier

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Moving Made Easier

Address: 1420 Montgomery Hwy, Vestavia Hills, AL 35216, USA

Phone: (205) 978-7587

Website

moc.luahu@lridbbf130577

State: Alabama

City: Vestavia Hills

Zip Code: 35216

Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 8:00 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: 9:00 AM – 5:00 PM

Update Info

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Reviews

Sabrina and everyone else were absolutely great! Very nice and polite and helpful. The place is really nice and clean. Sabrina came out to our truck while we were unloading into our storage to do the paperwork to return the truck. She saw that we had our baby with us and wanted to help us get out of there faster! Would recommend to everyone!

 8 years ago (13-11-2017)

Had been out of state and had bank account changes. Rent payment was late, fees and charges obviously apply. That is no problem and expected. Later when I came to access my unit, I discovered my key did not work. Several different employees told me they don't keep keys to units. I thought I was just crazy, and must have lost my key and magically had another U haul key on my key ring. I was told I had to hire a locksmith to get in. I did that, and $80 later I found my original lock drilled out inside the unit on the floor. When I told the Lady at the desk, she reached into a folder and pulled out my units keys, note this same lady told me they don't have keys to units. Offered no help or apology in any way. I would never recommend this facility

 8 years ago (11-07-2017)

I went in for some boxes and packing materials and was treated very courteously by the employees.  The owner Anthonio was especially helpful.

 8 years ago (21-11-2017)

The worker Paul  at this location lied about a free month when he overheard me and my sister talking about taking our things to another storage facility because they have a 1 month free promotion and he says so do we now fast forward a month later and I have late fees and liens in my property because he lied. You can never get anyone on the phone no matter what time of day it is. Also I have called corporate several times spoke with someone named David Reed who was very short and nasty because he kept saying you have to call the store and speak with them when I explained that no one is on the office when I get off at 6. Even though I was told they are there until 7. So I was told on Thursday that he would call me back by 1:00 that day to discuss this (remind you this is the guy who lied to me.) Still haven't spoke with the manager at this facility and I thinks it's because they know they messed up. So for 3 weeks I have been given the run around and still no district manager or nothing. I will say this how ever it turn out from thus point I WILL NOT NOR WILL I RECOMMEND THIS UHAUL COMPANY TO ANYONE! Now the lie is it's only if you are moving one way (BUT WHO MOVES OUT OF STATE AND PUT THERE THINGS IN A STORAGE IT MAKES NO DENSE AT ALL!!!!!) Save your time and money and go to another place. The manager at the location up the street is worse his name is Antonio. Don't know why any of these people got into customer service cause clearly they are not cut out for this job. They say you pay for what you get so buyer beware this is what I got lesson learned that's for sure!!!!!!!

 8 years ago (22-05-2017)

Easy access. Very cool in the climate controlled. Never too busy. 

 8 years ago (15-06-2017)

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