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U-Haul of Lynnwood

  1. Washington
  2. Lake Serene-North Lynnwood Store
  3. Picnic Point-North Lynnwood Moving Company

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Moving Made Easier

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Moving Made Easier

Address: 19130 WA-99, Lynnwood, WA 98036, USA
Phone: (425) 775-3619
moc.luahu@lridbbf150108
State: Washington
Zip Code: 98036


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Reviews
A truck was rented to me that broke down within 10 miles. There was zero coolant in the car, so the radiator broke. Uhaul did NOT send a new truck or help me with the rest of my move. They passed us off via phone between several tow truck companies and corporate talking heads. I was stranded on the side of the rode for 4 hours before a tow truck company towed my vehicle to my final move destination so that I could complete my move. By this time, the movers I had hired had already gone home so I had to move everything myself. Uhaul not only had no consideration for my needs or time on moving day, they also apparently could not take care of their own vehicle or arrange a replacement in any sort of timely manner. Utterly awful service. Next time, I will pay the extra money to hire a moving company that is responsible for their own truck so that they are more invested and careful about the end-to-end process. Uhaul would rather save a buck and send you on your own way, without regard for your own safety or the potential success of your move.
8 years ago (30-11-2017)
We filled the propane tank of our small class B RV here. The fellow who helped is was friendly and quite competent - as you probably know, this is not always the case when filling propane. The price was as low as I've seen around Seattle. There's even a sweet shop dog on the premises! Be advised that the lot is pretty cramped. Larger RVs will not fit.
8 years ago (25-05-2017)
No problems renting truck as I only waited a few minutes on a Sunday morning and returned right before closing time. Problem arose when bill was e-mailed with extra charge for gas and use of pads. I called the following day and explained that I had a gas receipt dated/timed 5 minutes before drop-off and photo showing pads were still zip tied inside truck. I was told someone would get back to me but after two weeks I haven't heard from them. On two occasions I e-mailed the Lynnwood office and U-Haul corporate without any response. When I challenged the bill with Visa the charges were dropped but I wonder how many stressed out people simple pay the bill without noticing.
8 years ago (12-07-2017)
Made an appt and paid for a hitch install on 7/7/17 for an install date of 7/15/17. Reread the auto email I received on Friday 7/14/17. Realized the store was supposed to call me and they hadn't and it was the day before the install was to take place. I called uhaul, customer service center put in a message for store to call me. Shane called me back to let me know that the parts were not going to be there for 6 days. I asked for him to cancel the order. I also called on Saturday 7/15/17 to make sure the order had been cancelled properly and I would be getting my $337 bucks back. Call center said I would. Here we are on Friday, 7/28/17, per another phone call to the call center on Tuesday 7/25/17, because you cannot reach the store I was supposed to have received a phone call from the store because they are supposed to be the ones issuing my credit. I have not received a phone call. Bad customer service!! Plus the call center thing DOES NOT work for these stores.
8 years ago (28-07-2017)
After be using this store for like 5 times I just didn't find any reason why the service should be rated with a bad reputation, they have been nice and they had respected my reservations all of the times, I have not complaint for them.
8 years ago (01-08-2017)
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