U.S. Bank Branch

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Address: 1655 N Main St, Walnut Creek, CA 94596, USA

Phone: (925) 256-3870

Website

State: California

City: Walnut Creek

Zip Code: 94596

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

I had a big issue with Comerica Bank when I opened my business account, and then I had the same exact issue when I switched to US Bank. Only was a customer for a few months, when I was no longer using the account regularly, a charge (not authorized by me) dropped the balance in the red. They charge an overdraft fee of course, which is to be expected. What they did next though is the bad part. Rather than notify me that the balance was below zero, they just charged me more overdraft fees, over and over, until the balance was minus $450. I was under the impression that they only charged overdraft fees when another transaction took place, and thought they'd at least notify me before it got to about 20 overdraft fees. Then they closed the account, immediately sent it to a collection agency as a debt, and THEN finally notified me of what was happening with the account I hadn't used in weeks.

 10 years ago (15-11-2015)

friendly staff. parking can be a bit tricky. 

 8 years ago (15-01-2017)

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