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Reviews, get directions and contact details for U.S. Customs and Border Protection

Address: 1 E 11th St #323, West Palm Beach, FL 33404, USA
Phone: (561) 844-1703
State: Florida
City: West Palm Beach
Zip Code: 33404


Opening Hours

Monday: 8:00 AM – 4:00 PM
Tuesday: 8:00 AM – 4:00 PM
Wednesday: 8:00 AM – 4:00 PM
Thursday: 8:00 AM – 4:00 PM
Friday: 8:00 AM – 4:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
You have to be kidding. We were just in the customs office and had the rudest person take care of us. He never even said good morning. Just why are you here. We handed him our required documents and passports and he walked away for about 20 minutes without a word to us. While we were there, a very nice Canadian gentleman came in for a cruising permit. Another agent came out and said good morning how can I help you. Wow! What a difference! Finally the officer came back out and handed us our documents without a word said to us. How about welcome back to the states or have a nice day? Nothing. Doesn’t make me proud to have him as an agent representing our country. Btw, his name was Officer Baptist. Definitely could use some people skills.
7 years ago (27-04-2018)
They were as fast as they could be, didn't ask too many questions, and serviced us with a smile. The border officer even recommended a great breakfast spot for us! Would travel here again for sure.
8 years ago (19-04-2017)
Once we arrived back into the USA from the Bahamas, we called into the toll free line & got clearance. We were told to present ourselves at a USCBP office. We decided to stay at the Riveriera Beach Marina which is right next to this office. We went to the 2nd floor(not 3rd as they may tell you). The US CBP agent (lady) that took our passports could not have been more pleasant. We were only there a few minutes, and were on our way with a friendly goodbye after she stamped our passports.
8 years ago (01-06-2017)
Professional, quick service.
8 years ago (20-08-2017)
Fast. Easy. Polite.
9 years ago (25-11-2016)
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