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Reviews, get directions and contact details for U.S. Customs Services

Address: 2975 Hawthorne Dr, Conroe, TX 77301, USA
Phone: (936) 441-7750
State: Texas
City: Conroe
Zip Code: 77301


Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
I called the homeland security office to inquire about some travel documents, and they had difficulty getting me to the Galveston office. After explaining what I needed, the operator transferred me to the Conroe location so that I could ask my question (she stated that it could be answered at any location). Officer DeLeon was rude and condescending. He did not allow me to get a word in edgewise and ended up arguing with me over something that I was not calling about to begin with. When I asked to speak to a superior, he then started telling me he was a one man show, and then started arguing with me when I asked who I could call to complain to. HORRIBLE customer service.
7 years ago (16-04-2018)
Wretched people who cannot do anything with a semblance of competence. One star is too generous for these people.
8 years ago (14-11-2017)
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