UGG Outlet

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Address: 100 Citadel Dr #537, Commerce, CA 90040, USA

Phone: (323) 622-8186

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State: California

Zip Code: 90040

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Reviews

This store has horrible customer service . I called to get some information about a defected shoe and a representative by the name of ALEXA answered the phone . She was rude the entire conversation and didn't answer any of my questions . When I told her that was not what I was asking and did I qualify for a refund she got upset and hung up the phone . I will definitely be contacted the general store manager and corporate. I am sure they don't know they have under qualified employees with nasty attitudes working the telephones and servicing clients . Now I see why this location as SOOOOOOOO many negative reviews on several websites .

 7 years ago (31-10-2017)

Horrible experience
People don't want to help you
I went ahead and called to see if they have a shoe in stock and automatically sent me to call the online website .... 
I barely heard her name ,  I think it was yolanda or something like that.... but to be honest I'll just do my shopping online going forward .... don't see the point of being able to call the store if they don't even want to help you in the first place

 8 years ago (01-12-2016)

The discounts here are pretty much non-existent. Big line outside even when the place was not packed... just a marketing stunt.
The product is good but this store shouldn't be inside an outlet.

 9 years ago (23-12-2015)

Its alright not a big deal.

 8 years ago (29-10-2016)

Love my boots

 8 years ago (09-02-2017)

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