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Reviews, get directions and contact details for Ulta Beauty

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As the largest national beauty retailer, Ulta Beauty is All Things Beauty, All In One Place. With 20,000 loved products and in-store beauty services (hair, skin, brows), it's a must-go among makeup stores.

Address: 5473 Patrick Way, Birmingham, AL 35235, USA
Phone: (205) 655-0767
State: Alabama
Zip Code: 35235


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Reviews
Today was the first day that I shopped at Ulta Beauty in Trussville and it was a horrible 1st impression. Not one employee offered to help me find what I was looking for. Probably, because 3 of their employee were too busy carrying on a conversation with each other. The only positive thing I can say is that the cashier was nice. I believe I will stick with Sephora at JC Penney in Trussville and with the Clinique counter at the Summit in Birmingham. I gave this store 1 star because that was the lowest I could give, but it would have been no stars if I’d had that option.
8 years ago (29-12-2017)
Great store, one employee was kinda rude to me... Would be 5 star
7 years ago (12-01-2018)
The staff is very nice and very helpful. I love it.
8 years ago (01-12-2017)
Friendly associates always help me with any questions I have. However have noticed on numerous occasions that they never have more than 1 person upfront until the line is outrageous. Have also heard employees on break very rudely say they're not back in but walk around the floor. I understand not wanting to waste their break and idk if they punch out for breaks but if they don't punch out I see no reason they can't pause on their break to help their coworkers. Especially to just walk around the store fully uniformed as if you're "working" and have an attitude for a simple question. Seriously should impose a strick off floor rule for breaks to avoid customers from having to hear these rude interactions.
8 years ago (26-09-2017)
Loved the store!! Like a Giant ipsy bag :) Staff very helpful. Everything you could want in one store.
8 years ago (06-10-2017)
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