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Reviews, get directions and contact details for Ulta Beauty

Ulta Beauty

Story

As the largest national beauty retailer, Ulta Beauty is All Things Beauty, All In One Place. With 20,000 loved products and in-store beauty services (hair, skin, brows), it's a must-go among makeup stores.

Address: 3800 Merle Hay Rd #507, Des Moines, IA 50310, USA
Phone: (515) 276-0410
State: Iowa
City: Des Moines
Zip Code: 50310


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

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Reviews
When I went into the store I wasn’t helped by anyone until I had to go find an employee. When I asked for Nip + Fab products; she looked at me like I was crazy and said, “no I’ve never heard of that before? If we do have it it’s probably on that side of the store.” After looking for 20 mins I found what I was looking for. I went back to that employee and I told her I found it and showed her where it was. She replied, “good for you,” and then walked away.
7 years ago (04-04-2018)
My experience with Ulta was with an employee, not the store itself. An Ulta employee wearing her name tag from the Merle Hay Mall came into my workplace (a Starbucks in the mall) and proceeded to be very difficult to deal with when she couldn't use a coupon she didn't have in the first place. When offered a different drink, she was very impatient and critical. She felt the need to tell us how to do our job. she was very rude. She was representing her company a very bad light!
7 years ago (20-08-2017)
Great makeup selection. They always send out coupons in email and mail, so be sure to sign up! They also have a great 21-days sale every once in a while.
8 years ago (10-04-2017)
At first I was a little weary from the poor customer service but after a while they really did try to help me which makes me think it was just a little hiccup, since the place did seem extremely busy and I just walked in with no appointment. And in a hurry to get somewhere. I got my eyebrows done and loved them! I usually get them threaded but she shaped and waxed them to perfection! I felt like I was paying for a quality service and that turned out to be great! I was a tad bit frustrated at the salon there for a second because the senior designer refused to do my hair for the first - timer $30 deal.(She wasn't even doing anything) but another designer did it (Doreen)? If that's how you spell it did an AMAZING job! I usually hate getting my hair cut because they never do what I want but she absolutely KILLED IT (as in she did a fantastic job) Best hair cut I have ever received. I am so in love with it. Next time you think about getting your hair cut an styled ask for her! I feel great now thanks ladies for taking care of me last minute!
9 years ago (10-01-2016)
Was in there for half an hour. Workers were all up front, chatting. When they came around they avoided customers. I finally went up to ask a question and they said we don't have that. And didn't help me or refer me to anything similar. Found what I needed at Sephora, they were much more helpful
9 years ago (16-05-2016)
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