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Reviews, get directions and contact details for Ulta Beauty

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As the largest national beauty retailer, Ulta Beauty is All Things Beauty, All In One Place. With 20,000 loved products and in-store beauty services (hair, skin, brows), it's a must-go among makeup stores.

Address: 2626 E Stone Dr #130, Kingsport, TN 37660, USA
Phone: (423) 245-1076
State: Tennessee
Zip Code: 37660


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Reviews
Went in for root only color with Curtis . After 9 hour's of sitting there an 2 other stylist trying to repair his damage I left with horrible brassy yellow hair that kept getting worse as they kept attempting to correct my hair. I let the manager know that I smelled strong alcohol on Curtis breath an that he had left me sitting in chair for nearly an hour with color in my hair an kept running off , her only response was ,we knew he drank but we didn't think he did it at work .....Really ULTA..... After 9 hour's of nothing to drink or eat an numerous attempts to correct my hair an still having to pay for their mess ups I'd advise other's to go to a diff salon ..
8 years ago (15-08-2017)
I would never return to this store after my experience yesterday. I wanted to get my eyebrows shaped, but didn't have an appointment and I honestly didn't know you had to have one. I was told that "we can help you , so have a seat & we will get started!" I obliged, and turned to see the Benefit rep looking through her appointment book. She immediately said, "oh wait, I can't do this for you now, there's another appointment coming in in about 10-15 minutes". Ok. Shouldn't you have looked at that before you told me to take a seat? Umm, yeah!! By the way, the store was a mess, I couldn't find hardly ANY eyeshadow colors that weren't opened and used! It was somewhat gross. You would think they would/could have better control over their stock. When I return to visit with family again, I won't come here!
8 years ago (18-05-2017)
I have been going to the Kingsport Ulta ever since they opened their doors. Overall, I must say their service has been stupendous, eclipsed by none! I only had 1 small issue and that was taken care of immediately. Several years ago I had to use a walker due to an accident that I had had. Upon entering the store, not only were the staff friendly but they went above and beyond the extra mile to make my shopping experience pleasant and a very memorable one. They took the list of items that I had came for and gathered them for me and then proceeded to the checkout counter with them. Once I had paid for my items one of the ladies working there carried my purchase to my car for me. I have continued to frequent that store and their service has continually been fantastic! NOW THAT'S SERVICE!!!
9 years ago (24-12-2016)
I drove almost two hours to get my hair done, and then they didn't do what I wanted. Went for grey ombre and left with stripes of bright blonde, light silver, and brown. I have places in my hair that look checkered and like I skunk. I was told to come come another time and they would try again. Not driving two hours to do that again. Even though they jacked it up and I hated it they still made me pay the full price. The stylist even told me that it isn't like she wanted it. They will not be getting my business again. I regret going here. They take it upon themselves to do what they want. Went for grey ombre but left with uneven blondeish balayage.
9 years ago (27-01-2017)
I recently got my haircut by one of the stylists in the ULTA Beauty hair salon of Kingsport, TN and I am so obsessed with my new hair style! If you're like me, you go to the same hairstylist for years and you are terrified to go anywhere else or dare not when it comes to someone else taking scissors to your hair... I was nervous because Ive never been there and I didn't know how well of a job they would do. However, after I got my haircut all of those fears dissipated because it was exactly what I wanted! Curtis, is a male hairstylist there and he did a fantastic job with my hair and he was also very knowledgeable, friendly, entertaining, and comical to be around. I would recommend others to ULTAs hair salon however, if you want something very specific, have a picture of what you're wanting done to your hair so they know exactly what you'd like.
9 years ago (22-09-2016)
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