Ulta Beauty

Reviews, get directions and contact details for Ulta Beauty

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As the largest national beauty retailer, Ulta Beauty is All Things Beauty, All In One Place. With 20,000 loved products and in-store beauty services (hair, skin, brows), it's a must-go among makeup stores.

Address: 14621 W 119th St, Olathe, KS 66062, USA

Phone: (913) 390-9938

Website

State: Kansas

City: Olathe

Zip Code: 66062

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews

Great store! Great staff! Very helpful and knowledgeable.

 7 years ago (18-02-2018)

Had a bad experience with exchanging a product in Lawrence.  Long story short, I bought a product in the wrong color at a discounted price.  I went to the Ulta in Lawrence to exchange it and was then upcharged for the exchange at full price.  I returned to this store in Olathe to completely return the Product and get my money back and was helped by the manager.  I believe her name is Nicole?? I told her I wanted the product but I felt I shouldn’t have been charged full price for the exchange when I previously had purchased it at a discounted price.  Nicole apologized and refunded the upcharge.... so now I have the correct color at the discounted price.  She even made me a “goodie bag” with samples, shot me a huge smile, and thanked me for coming back.  Disappointing experience in Lawrence turned into a great experience at the Olathe location.  Will definitely be shopping here from now on.

 7 years ago (08-02-2018)

First I want to advise people not to use the online appointment scheduler, But once I got passed the confusion of the appointment Alyssa was great she took her time to work with my hair. And I am hard to please.

 7 years ago (11-02-2018)

Unfortunately, I was very disappointed in how I was treated yesterday at Ulta. Let me preface this by saying that as a busy mom of five, I never have time to myself. I haven't had a haircut in over two years. I made an appointment at this salon in Olathe (even though I live in a different city) because I had no idea where to go, and my sister goes here regularly and is always happy with her hair. Even though the price was over twice as much as I'm used to paying, my husband and I decided it was worth it since this only happens once every several years. Unfortunately, we got a little lost (my mom and I) trying to find the salon, so I was about five minutes late. I walked in at 4:20 for my 4:15 appointment. There was a lady in front of me paying, so I waited in line behind her. About a minute later, a woman sees me and asks me if I have an appointment. I tell her yes and give her my name. She looks me up and gives me a look, and tells me she'll tell my stylist that I'm here. I wait for a couple minutes, striking up a conversation with a couple other ladies in the meantime. A minute or two later, she comes out, tells me that because I'm "pretty much" ten minutes late to my appointment, I can't be seen today. She told me she could reschedule me, but I told her I didn't live here so that wouldn't work. I probably should have fought my case a little, but I was so caught off guard and embarrassed (she was saying all of this very loudly as there were a lot of people around), I just wanted to get out of there as soon as possible. I talked to my sister who goes here regularly, who tells me she usually has to wait ten or so minutes after her scheduled appointment time to be called back. And I wasn't ten minutes late, I was five minutes late. By the time she told me I couldn't be seen, it had been about eight minutes, but that's because she was in the back getting my stylist. I will not be returning, and my sister will also be finding a new place to get her hair done. I'm sure they are great at what they do, but I was not treated well as a customer. My other sister got her hair done yesterday at Beauty Brands, and I booked an appointment there for almost $25 cheaper, and I feel much more confident they will treat me better.

 8 years ago (13-08-2017)

Worst Ulta to go to! Employees are rude and not helpful. I tried to find someone to help me for 15 minutes and NOTHING! They weren't even busy! I purchased the Superhero mascara and it is GARBAGE and extremely overpriced! It is SO clumpy!!! I will go back to my cheap Cover Girl mascara it is about a 3rd of the price and I have more than 5 lashes when it is applied! If I could do zero stars that is what I would have given them.

 7 years ago (02-02-2018)

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