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Reviews, get directions and contact details for United Club

Address: Concourse C (Gate C17), Delta Rd, Chantilly, VA 20151, USA
Phone: (703) 572-7809
State: Virginia
Zip Code: 20151


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Reviews
The lounge itself was fine, unfortunately the customer service of United employee, Carlos Figueroa, was completely unacceptable. I was flying first class, am a 1K United Member, yet he was dismissive and demeaning when I was speaking with him. When I asked him for help he told me he was “busy” yet there was no line, when I offered to wait until he was done, he said he “wouldn’t be helping” me this evening. I’m sure he had a long day, but it is unacceptable to speak to customers in that way and I hope United looks into his practices.
8 years ago (15-12-2017)
United and it's Star Alliance partners have clubs at other airpirts that are way better than the one at IAD
8 years ago (06-12-2017)
Absolute dump. Only one non alcoholic drink on the menu and it's conveniently out of stock. Poor selection of snacks and horribly outdated decor.
8 years ago (27-10-2017)
Not worth it for the food or drinks. What you get is space and quiet compared to the main terminal areas.
8 years ago (09-12-2017)
I have use the United lounge many times and they don't disappoint.
8 years ago (09-10-2017)
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