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United States Postal Service

  1. Idaho
  2. Post Falls Local Government Office
  3. Idaho Post Office

Reviews, get directions and contact details for United States Postal Service

Address: 405 N Greensferry Rd, Post Falls, ID 83854, USA
Phone: (800) 275-8777
State: Idaho
Zip Code: 83854


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Reviews
A really nice Post office with pretty much all the bells and whistles you might expect in a Post office including quick efficient friendly professional staff. They have after hours drop off and post office boxes for those who may need them. This location also has packing materials for sale those who forget such things . All and all a very nice Post office that I have used MANY times.
8 years ago (29-10-2017)
I have consistently had issues with not getting expected incoming mail over the last few years. Have gotten other people's mail well over a dozen times, and I know many have my mail in their boxes many times. On one occasion, someone I know that lives ON THE OTHER SIDE of Post Falls got a bundle of letters in their box. Most of them weren't his. He happened to notice my name on one of the letters in the pile. Wow. They also tend to hold packages for extended periods after UPS has reported the packages delivered to their office and USPS is supposed to make the home delivery. That is infuriating when you need an ordered item ASAP and you know it is just sitting in their facility doing nothing and they are closed because they are the USPS and have great service hours for those of us that work. I find it unacceptable that they cannot have packages delivered the day after they arrive. It appears that their whole operation is inefficient, incompetent and they do not care much about personal information privacy. They need to get it together and get new management. Or new employees. Something. Anything. Edit: just yesterday a USPS carrier delivered a package in dramatic fashion. I was made aware of the delivery by a resounding thud. I thought a mountain of snow had fallen off my roof. But no, it just just carrier hurling the box at my front door. Nice. This actually happens most times I get a USPS delivery, but I felt inclined to add to the list because this happened the same day I wrote the original review. UPS by contrast always delivers in a relatively silent and gentle fashion. All of that being said, the folks that work at the front desk in the USPS store have by and large been pleasant. They are rather slow working, but still generally pleasant and courteous, so I can tolerate the pace of work.
8 years ago (27-06-2017)
Yes, the lines and wait can be long during peak times/holidays, but the that is to be expected since it is an understaffed government agency. However, I have always had pleasant interactions with the employees and feel they do their best to speed up the process while getting to know their community. Often people forget that about the self-service options and the fact that world doesn't revolve around them. The only reason I am not giving them five stars is because I've had my mail mis-delivered a time or two; but then again they're human and probably understaffed.
8 years ago (12-07-2017)
There is new postman delivering our mail. Absolutely no respect or consideration for our packages. I will be calling first thing Monday. For the past few weeks all of the packages my family has been getting has been shoved in a small mail box and damaged!!! What happened to the post women who use to deliver this route? Please bring her back. She was extremely nice, considerate, and respectful. This new one you have on this route has no care. Poor work ethic, and just trying to rush through the route.
8 years ago (04-06-2017)
The most friendly, hometown post office employees I've ever met. Even when we wait in long lines during the holidays, they give such good service and create a great atmosphere. Susan and the others are incredible.
8 years ago (18-05-2017)
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