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United States Postal Service

  1. Wisconsin
  2. Wisconsin Post Office

Reviews, get directions and contact details for United States Postal Service

Address: 118 N Monroe Ave, Green Bay, WI 54301, USA
Phone: (800) 275-8777
State: Wisconsin
Zip Code: 54301


Opening Hours

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 5:30 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

Update Info
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Reviews
This was my first visit to this location and most likely my last—which is sad as it’s the closest post office to my house. I walked in and was waiting in line for the next available window. The employee waived me over, no smile, no hi, and no how can I help you. (Not a huge deal as I’m used to that lack of customer service these days). I hand her my 1 pre-paid package and politely ask for a receipt. She takes it and instantly starts squeezing it unnecessarily hard trying to feel what is inside and then asks me what was in the package. I’ve never been asked that in years of taking items to the post office nor have I ever seen an employee squeeze a padded envelope package MARKED FRAGILE but I’m assuming she was wondering if my item was truly media mail or not. (Which it obviously was as I’m not an idiot and know what is media mail and what isn’t). Then when I tell her it’s a movie (that she has just squeezed excessively hard) she repeats what I said as if she’s questioning that I’m telling the truth or not, so I then have to elaborate even more by telling her what type of movie it is—as she is continuing to squeeze it and feel what’s inside. She then says nothing else, grabs the receipt from the printer and hands it to me and walks away without another word. No thanks, goodbye, etc. Long story short, she was extremely rude and I am honestly very worried she damaged the movie by how rough she treated the package. (Plus I’m sure she will “randomly” select it for inspection and ruin the good padding I had wrapped the movie with). I sure hope if I ever go back to that location that I never have to encounter her again! She clearly needs more training on how to handle fragile-marked packages and how to interact with customers! Very disappointed. I’ve been going to the Packerland location and that’s the biggest and busiest location in GB and I always have to wait in line but the customer service is GREAT compared to this first encounter at the Monroe location.
7 years ago (03-01-2018)
Small postal office with efficient and fast service. They sell postal supplies, and have a nice variety of gift cards from various restaurants and businesses for sale also.
8 years ago (17-09-2017)
Always friendly people.. thanks..
8 years ago (01-08-2017)
Always helpful and friendly
9 years ago (09-12-2016)
Gr8
8 years ago (13-03-2017)
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