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Reviews, get directions and contact details for United States Postal Service

Address: 401 N 8th St, Rogers, AR 72756, USA
Phone: (800) 275-8777
State: Arkansas
Zip Code: 72756


Opening Hours

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 10:00 AM – 12:00 PM
Sunday: Closed


related searches: United States Postal Service tracking, United States Postal Service careers, USPS customer service, United States Postal Service near me, USPS change of address, USPS Hold mail, United States Postal Service headquarters, Post Office near me
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Reviews
Always too busy. Staff seem unconcerned about how long you have to wait. They chit chat with people, take their sweet time, then I've actually had one tell me to fill out the survey to let USPS know they need more staff. I don't disagree with that - they need all the registers moving at all times, especially during the lunch hour - but they also need some people with a sense of urgency. That said, the folks are nice.
8 years ago (20-12-2017)
Not a review of the personnel, necessarily, but of policy. Spent 20 minutes on the phone to try and get a hold placed on my mail. After all that, was told by automated system that they could not do that. I was given the option to hold for an hour and a half to talk to a representative. Instead, I drove to the post office in Rogers where I was told I could only do a hold if I was on vacation. So I guess I could have lied and told them I was on vacation. What difference does it make to them? Typical government agency, not customer focused, and inefficient as hell.
8 years ago (11-12-2017)
Horrible service! I paid $43 for 3 day shipping because the person guaranteed my package would be delivered on time but my package took over a week to ship. They refused to give me a refund and and were very rude about the whole thing. The lady basically laughed in my face and said there was nothing she could do about it. $43 for shipping is already ridiculous but I didn't even get what i paid for. I will not be returning to this post office.
7 years ago (28-12-2017)
shipped a priority mail to fayettville .... the place in fayettville still hasnt recieved the package and this was sent out dec 19th ... very very very very very disappointed
7 years ago (05-01-2018)
worst post office i’ve ever been to! paid a ridiculous amount to ship a package in three days, it’s been nine days and still no package! definitely won’t go back
7 years ago (28-12-2017)
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