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Reviews, get directions and contact details for United States Postal Service

Address: 2110 Pass Rd, Biloxi, MS 39531, USA
Phone: (800) 275-8777
State: Mississippi
Zip Code: 39531


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 10:00 AM – 12:00 PM
Sunday: Closed

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Reviews
Service is average or sometimes below at the front desk. Not very helpful nor willing to assist in resolving issues. Some of the staff are very rude. Had a few packages dropped off at my Apartment and left at my doorstep. Packages that contained over $200 worth of items. That is not safe. Have called in advanced to try and catch an order before I left to go out of town and was told, "No, you can't do that. We have to deliver it even if you aren't there. Then you have to come and pick it up." I explained that I have done this before and that's when I was basically told that it's against policy. Regardless if it was or not the tone and attitude of the staff on the other end was not necessarily. Very disappointed with the customer service and delivery service because it flip-flops from being amazingly reliable and very satisfying to absolutely horrible service and delivery times.
8 years ago (21-09-2017)
Poor customer service, staff had little knowledge of USPS app, I left just as frustrated as I came with NO resolution. I hate that I have a PO Box here because I refuse to pay my money where I am not taken care of.
7 years ago (26-01-2018)
Great service, love the people who work there, they are so helpful and with such southern hospitality.
8 years ago (24-06-2017)
This is a convenient and fast postal office which is nice for when I need to get something mailed but don't have a lot of time.
9 years ago (02-12-2016)
Clerks at the front desk are very helpful and friendly. I have repeated issue with delivery packages. Our packages didn't require delivery confirmation or signature, but we always get pink slip in our mail box. I have constantly made trips to the post office to pick up our packages. I have talked to the delivery manager regarding to the latest package delivery issue. It's been 3 weeks since I have talked to her. She said she was going to talk to the delivery guy and call me back. But never received any phone call from her. Very disappointed at their customer service. All the 3 stars are going to the courtesy of the front desk staff.
10 years ago (02-02-2016)
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