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Reviews, get directions and contact details for United States Postal Service

United States Postal Service
Address: 400 D St, South Charleston, WV 25303, USA
Phone: (800) 275-8777
State: West Virginia
City: South Charleston
Zip Code: 25303


Opening Hours

Monday: 8:00 AM – 4:30 PM
Tuesday: 8:00 AM – 4:30 PM
Wednesday: 8:00 AM – 4:30 PM
Thursday: 8:00 AM – 4:30 PM
Friday: 8:00 AM – 4:30 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed

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Reviews
I’ve used this post office for over thirty years and can say that with few exceptions their current counter employees are absolutely the rudest, laziest non-helpful staff in memory. Leading the pack is HEATHER. Completely incompetent and rude, throwing out excuse after excuse why she won’t perform a service that has been done there for 30 years, checking to see if a package has arrived. She tossed out 3 excuses before I walked out and of an empty lobby with no one waiting. With employees like her it’s no wonder USPS is on its way out. There are a few of the clerks that are friendly and efficient but HEATHER skews the curve to a lower overall average. In the future I’ll pay a little more and use Ups or Fedex. In fairness my USPS mailmen/women are friendly and efficient in performing their duties and I have no complaints with them. However the South Charleston branch would be better off without the “services” of HEATHER.
7 years ago (06-03-2018)
Sloppy, miserable employees. Try not chewing gum with your mouth open while you’re working. A little kindness and emotion wouldn’t hurt either.
7 years ago (16-02-2018)
The people who work here are the rudest people I have ever dealt with. They say that delivery of the mail is a free service, I truly did not know that the mail carriers did not get paid to deliver the mail. I thought they got paid very well to deliver the mail, my bad. I just find it hard to believe they volunteer to deliver the mail.
7 years ago (16-11-2017)
A very small, but convenient post office. Drive-thru mailboxes to drop off your mail. Post office boxes in the lobby. Across the street from a library and a police station. Safe neighborhood.
8 years ago (27-05-2017)
Heather that works there is really rude and the managers take up for their co workers when they are in the wrong don't recommend goin to this place because they are rude and don't take the time to help people who need it..
7 years ago (15-09-2017)
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