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Reviews, get directions and contact details for United States Postal Service

United States Postal Service
Address: 100 Broad St, Rockwell, NC 28138, USA
Phone: (800) 275-8777
State: North Carolina
City: Rockwell
Zip Code: 28138


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 12:30 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: 8:30 – 10:30 AM
Sunday: Closed


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Reviews
I've lived in Rockwell for around 25 years. Rockwell's Post Office leaves a lot to be desired. Too many times my mail is placed in the wrong box. Too many times my neighbors mail is placed in our box. Too many times we have to exchange mail AFTER the delivery to the wrong boxes. I have complained. I have been hung up on. I have been nice, and I have had to be ugly. Complaining, obviously, does no good. Today, yet another package was misplaced, the Amazon tracker said a package was delivered today at 1:17 PM. It was not in my mailbox. I can only hope that it was placed in a neighbors box and they might bring it to me......And the banjos pick on.....
7 years ago (21-04-2018)
I love Rockwell and the small town feel, but this post office has irritated me from time to time since 2008. Received a notice in my home mailbox that I may pick up a parcel at the post office. This was 7pm on Tuesday after work. I get off early Wednesday at 3pm in order to pick up by 5pm just to find they close at 12:30pm Wednesdays! How about including that information on a notice you put in a box on Tuesday. Most Post Offices are open til 5 and it's reasonable to expect Rockwell to be no different. I guess a little extra information so people know is asking too much?
8 years ago (31-05-2017)
My mail ends up in another's box. Simply because my house number is the same as someone else's not the same street. I don't get a lot of things I order Thank goodness the other person is nice enough to bring to me. I also get hers. When did mail carriers get so stupid? Been going on for almost a yr.
7 years ago (22-08-2017)
I have a small home business and use only USPS for shipping. The click & ship service is a good value and a wonderful time management tool. I generate & pay for labels online, then carrier picks up packages in my mailbox...they also pick up larger packages right at my back door! thanks Rockwell branch and the carriers for great service!
8 years ago (09-01-2017)
First off, as far as the rural carriers go...they stink. I had to buy a huge mailbox in order for them to leave packages that would have been left by any other USPS carrier at another facility. Also, some days I can swear I get two mail deliveries. It's like they can't get it together. Secondly, prepare yourself for rudeness and inattentive people if you need to actually go inside the post office. I had a simple question on whether UPS picks up from the location, which according to the UPS website they do, but the guy inside was very quick to inform me that I was at a post office and not UPS. This is all while his back is turned towards me and his attention is on something else.
8 years ago (14-11-2016)
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