United States Postal Service

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Address: 110 Cooper St, Babylon, NY 11702, USA

Phone: (800) 275-8777

Website

State: New York

City: Babylon

Zip Code: 11702

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 2:30 PM
Sunday: Closed

Update Info

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Reviews

This used to be a great post office.  Now, it is not even competent.  In just the last 2 months, 2 packages to my po box scanned as delivered, not there - the excuse was someone put them in the wrong box 2 days (8/4/17 and 8/5/17) in a row!  Ok, that was hard to accept, but I did.  The following week there was a red plastic block across my po box on the inside,  I asked about it and was told the box was probably closed for nonpayment.  When I informed the person that I had already paid for the full year and it's only a few months and she looked it up and said yes I was right they close the wrong box by accident this was approximately August 10, 2017 .   

I opened  a case for the missing packages and was later called by Lucinda from the main Babylon post office on 109 and informed that they don't have PO boxes only a shelf in the back at this location. She also informed me that I had a box and that I shouldn't be looking for that home (I wasn't). She was condescending and insulting.   She also called a second time and informed me she close the case because information had shown I got another (unrelated) package a few weeks later so that means my mail is being delivered again and the case was closed there's no point in looking for the two missing packages. 

Next I deliver packages there that have prepaid labels and leave them on the counter they are usually stand without any issue and go on to their destination. Several packages have just gone missing with no scan.   I believe there's internal theft in this post office the excuse I get all the time is that there's no cameras here. I guess the staff is full well aware of that and help themselves to whatever they want. I've been a customer of the post office at this location for 10 years and the prior location for my business for another 8.   The people seem friendly enough most of the time, there is no way I can go into this post office with any more packages it's just way too risky and the problems are never addressed properly. 

 I will probably have to take some of these complaints right up through the chain of command to see if there's anything that can be done. It is such a shame because prior to these incidents the old staff at this post office was simply wonderful. Whether it's mismanagement overworked and understaffed or just plain theft this post office is a living mess.

 8 years ago (14-10-2017)

helpful staff, but often understaffed. very slow

 8 years ago (05-07-2017)

Most efficient and friendly post office I've been in New York! 

 10 years ago (12-12-2015)

No automatic postage machine 

 9 years ago (31-10-2016)

👍🏻

 9 years ago (16-01-2017)

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United States Postal Service

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