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Reviews, get directions and contact details for United States Postal Service

United States Postal Service
Address: 18640 Mack Ave, Grosse Pointe Farms, MI 48236, USA
Phone: (800) 275-8777
State: Michigan
Zip Code: 48236


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Reviews
I went there once facing a long line to the door. There was only 1 older white lady clerk with grey hair at the counter. I asked her to call for more counter help. She said, That's not my job, that's management's job. I asked her to page management and she said again that's not my job. Union's are needed at times but this display is an example of it at it's worst. She did not care at all about the public having to wait so long.
8 years ago (29-07-2017)
They've always been kind to me here. I really like this post office and they are open later than I would have expected.
8 years ago (23-09-2017)
worst post office ever horrible customer service . Never notified of construction at p.o boxes filed the day I found out to have mail forwarded and am still waiting for mail forwarding a month later have had at least two customers checks get "lost" since construction began very unhappy customer. nasty employees with no respect for the customer
8 years ago (07-07-2017)
I really do not under stand the service we get here in Grosse Pointe - the mail is always delivered to the wrong address, we get mail a week late (post marked 7/11 and just received 7/18) and it was mailed from Taylor to Grosse Pointe - come on really 7 days for a first class mail to be delivered in the same state. So I called to complain and the wait time is over a hour - Nice customer service!
8 years ago (18-07-2017)
I walked in there and no one was in there that's why I gave it a second star. That was cool to be the only one in line, but now I understand why. I filled out a change of address to another state and even received the confirmation at the address. However, my bills are going to my relative's address in MI. The bills don't have the forward sticker either. My bills have printed my address within the bill itself as my relative's address in MI which means I have to redo my address in all my bills, as well as, get a hold of someone at the post office to straighten this out. I made multiple calls to the post office and no one answers, hence this review hoping someone working there reads it and resolves this. Lol. Can you screw up a process more than this? You only have one job...
8 years ago (08-06-2017)
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