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United States Postal Service

  1. New Jersey
  2. Midland Post Office

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United States Postal Service
Address: 33 E Midland Ave, Paramus, NJ 07652, USA
Phone: (800) 275-8777
State: New Jersey
Zip Code: 07652


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Reviews
My call was answered regarding a package that got mis-shipped to this office. I was told my package was there, but that it was waiting to be picked up by a truck. It was scheduled to be delivered today, and is a time sensitive package. They would not let me come and pick it up myself (something I'd have no problem doing given the situation). Two stars because the person who answered was at least nice, but ultimately I should be allowed to pick up my own mail (that I paid shipping for!)
8 years ago (07-07-2017)
Horrible. Daily delivery: Horrible. Years ago, they hired people who gave a sht and could tell the difference between 762 and 766. I get neighbor's mail from around the neighborhood twice a week. Complain? Sure! Then my mail will probably wind up in the sewer down the street. Window Service: Horrible. Always long lines. However long it gets, One clerk. Occasionally a second clerk will saunter over to open a window in no particular hurry to provide relief. Phone Customer Service: Have been on hold for 10 minutes and counting, trying to locate a package that was supposed to be delivered to me yesterday. Person answered. Put me on hold before I could provide tracking info. Second person picked up 7 minutes later to see if I was being helped. Told her I was waiting to locate the package. She put me on hold before I could provide tracking info. It's now 14 minutes on hold without anyone addressing my specific inquiry. Government ineptitude at it's best.
8 years ago (19-05-2017)
Lost package using the 24 hour drop box. Called and the women who answered the phone was nasty. She did transfer me to someone that was nicer. They are going to pull up footage to see if I actually dropped off the package. Making me feel like I was lying about dropping off the package. I have a tracking number but never scanned at post office, so package was dropped off and then vanished.
8 years ago (13-01-2017)
They always did not leave any notice at my home but said they did. I can't trust this office and carriers because of what they have done.
7 years ago (26-08-2017)
If you're having a really great day and want to destroy it, just go here! If you want to cry before you even get there, call for information prior to arriving.
8 years ago (19-06-2017)
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