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Reviews, get directions and contact details for United States Postal Service

United States Postal Service
Address: 909 University City Blvd, Blacksburg, VA 24060, USA
Phone: (540) 552-2751
State: Virginia
Zip Code: 24060


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Reviews
My fiance went in here today to pick up a package that had arrived internationally. He had called this morning and a woman replied saying that the package was there. He went to pick it up and waited in line for 30 minutes. Upon arriving at the front, he told the woman that he was there to "pick up an order" to which the woman sarcastically replied, "this is a package, not an order. We aren't McDonalds" loud enough for the whole post office to hear. She was also difficult when it came to finding the package. He told her his name and address and she still said "We might have trouble finding it." What else do they need besides name and address? Because the package was international, he wasn't given a tracking number. He was severely disrespected even though he had called in that morning saying he was coming to get it.
8 years ago (02-08-2017)
I have always had good experiences here. This is the most knowledgeable facility in this area for international shipping. Includes shipping station and PO boxes.
8 years ago (09-09-2017)
We have had excellent service over the past 2 decades. The patience required of this understaffed office has been impressive. It has a high number of international students arriving with many diverse needs and questions, and I've been impressed by the time taken by the staff to handle the language barriers and cultural misconceptions. (For example, the assumption that one can just walk in front of everyone in line and demand quick service and immediate correction to one's own mistakes.) I've never noticed rudeness on the part of employees, but I have noticed regular rudeness on the part of some demanding clients. Waiting in line is a result of the time being spent with customers, and the decreasing funding of our postal service. So--bring a book and a dose of courtesy. (a VT faculty member and Blacksburg resident)
8 years ago (12-06-2017)
Those ladies at counter were rude+useless+doesn't follow instruction. I went to pick up my package today and they told me that they have too many packages so it will take 6-7hrs (you heard me)to find mine. Therefore it would be delievered in next 1-2 business days. Fine, however when I track my package later. It says 'Held at Post Office, At Customer Request'. WHO THE HELL REQUESTED THAT?! So I NEED TO GO THERE TO ASK THEM FOR A 'BIG FAVOUR' AGAIN???
8 years ago (21-04-2017)
I like this post office. The workers keep calm and are polite and often friendly even when it is busy.
8 years ago (16-06-2017)
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