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United States Postal Service

  1. Maryland
  2. Bel Air South Post Office

Reviews, get directions and contact details for United States Postal Service

Address: 202 Blum Ct, Bel Air, MD 21014, USA
Phone: (800) 275-8777
State: Maryland
Zip Code: 21014


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Reviews
Horrible people. Went to the counter because I received a notice in my post office box that I had a large package being held, and it would not fit in the PO Box. While I was picking up my package I asked Modanna at the front counter to get my mail from the back, since I forgot my post office box key. I did not want to have to make a separate trip, and since I was already there I'd figure I'd kill two birds with one stone. When I asked this employee, so proceeded to say " No I will not get your mail." I replied "Really?" Her response was "Yes, you have a key don't you?" I said " Yes, but I forgot my key, and would like to get my mail since I'm already here, is it that big of a deal?" She said "Yes it is! It's that big of a deal! Let me see some ID" I showed her my ID. She comes back with my mail and package, and I ask her, her name. I followed up by making a complaint with the supervisor, why? She is the type of person that would be the first person to complain if roles were reversed. Never before have I had a problem with another employee, and this type of issue. I have had a PO box at this office for probably about 2 years, and maybe have went to the counter 6 times? To ask for my mail. No wonder this place has a 1.8 star review.
8 years ago (28-06-2017)
I have tried to call this post office several times this week and last week the estimated wait is between an hour and an hour and a half. Please explain to me why it could possibly be that long?!? Maybe if they got off their behinds and went to see what that ringing noise is, the wait would be shorter.
8 years ago (09-08-2017)
I ordered a bunch of large packages that needed to be signed for. Unfortunately, I wasn't home when they were delivered. I went to the PO a few days later to pick them up, and the gentlemen helping me was kind enough to load them onto a cart, wheel them out to my truck, and help us load the truck. He went above and beyond for me! (Sadly, we were missing 2 packages in the group, which USPS is now trying to find, but not his fault!)
8 years ago (06-02-2017)
Mail is often delivered to the incorrect address. I had a recent order that had to be picked up because part of the order was left at the post office. Some of the inside staff are unprofessional. The previous post was posted three months ago. Today, February 28,2016, I had a message that my package was delivered. However, it was no there. I called the post office and was told to sit tight and the carrier would be contacted. I waited twenty minutes and called back. The lady told me that the carrier did not follow directions and placed the package in my mailbox rather than knock on the door. I can't understand why this post office continues to perform inadequately without improvements being made. This is my second post.
8 years ago (28-02-2017)
Id give them 0 starts but hey thats not an option, multiple times they've deliver my packages to wrong adresses
8 years ago (29-06-2017)
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